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Practitioner

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The Dudley Group NHS Foundation Trust

6d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Healthcare

AI generated summary

  • You need to be a qualified Nurse or Paramedic with strong clinical skills, flexibility, excellent communication, IT abilities, and the capacity to work independently or as part of a team.
  • You will provide clinical support to prevent unnecessary hospital admissions, handle referrals, triage patients, and visit homes while collaborating with healthcare professionals and managing your workload.

Requirements

  • An exciting opportunity has arisen for an experienced, enthusiastic and motivated Nurse or Paramedic to join our hard working team.
  • We are looking for Clinical Triage Clinicians to join the Dudley Clinical Hub (Single Point of Access) offering telephone triage, clinical advice and signposting.
  • The successful applicant will join an integrated, collaboratively focused team, employing a proactive clinical practice and knowledge to provide phone triage / clinical assessment skills to support urgent care for patients across our health economy.
  • The service is the single point of access for patients registered with a Dudley GP for all admission avoidance referrals from professionals and for patients requiring Health and Social Care Services.
  • The successful applicant will be expected to work flexibly throughout this period.
  • We need applicants to be flexible, approachable and have a sound clinical evidence based background and knowledge.
  • They will need to be friendly but assertive and be confident in their own decision making; being able to challenge when necessary.
  • We are looking for enthusiastic and innovative individuals who possess excellent communication, customer care and IT skills.
  • The candidates will have to be able to prioritise their own workload without supervision, have an excellent telephone manner and be able to work well on their own initiative as well as part of a team.

Responsibilities

  • To provide clinical support, assistance, and professional expertise to all healthcare professionals in support of avoiding inappropriate hospital attendances and admissions, then referring onto the most appropriate service for the patient’s needs.
  • Working closely with and acting as the referral point for the Urgent Community Response Team.
  • The primary objectives are to prevent unnecessary admission to acute care and to facilitate collaborative MDT management for patients closer to home.
  • The role involves taking telephone referrals from GP’s, West Midlands Ambulance Service, Community Nurses and all other Health Professionals.
  • The triage clinician will be expected to visit patients in their own home supported by the Medical Lead and Senior Practitioners if required.
  • This will enable the clinician to receive further training to ensure clinical skills and competencies are maintained.
  • We are looking for enthusiastic and innovative individuals who possess excellent communication, customer care and IT skills.
  • The candidates will have to be able to prioritise their own workload without supervision, have an excellent telephone manner and be able to work well on their own initiative as well as part of a team.

FAQs

What is the job title for this position?

The job title is Practitioner.

What type of professionals are eligible to apply for this role?

The role is open to experienced Nurses or Paramedics.

What are the working hours for this position?

The working hours are 37.5 hours per week across 7 days.

Where is the position based?

The position is based at Brierley Hill Health and Social Care Centre.

What is the main function of the Clinical Triage Clinician?

The main function is to provide telephone triage, clinical advice, and signposting for patients registered with a Dudley GP.

What are the operating hours of the Dudley Clinical Hub?

The service operates between 8am and 9pm, 7 days a week, all year round.

Will applicants need to visit patients at home?

Yes, the triage clinician will be expected to visit patients in their own home with support from the Medical Lead and Senior Practitioners.

What skills are essential for this role?

Essential skills include excellent communication, customer care, IT skills, and the ability to prioritize workload without supervision.

Is flexible scheduling required for this position?

Yes, applicants are expected to work flexibly throughout the service operating hours.

Does the Dudley Group prioritize employee wellbeing?

Yes, the Dudley Group is committed to ensuring employees achieve a healthy work-life balance and provides flexible working options.

What opportunities for professional development are available?

The Dudley Group offers many opportunities for staff development through their Learning & OD Team, focusing on various topics including communication and cultural competency.

How does the Dudley Group view diversity and inclusion?

The Dudley Group fosters an inclusive environment where everyone feels valued, supported, and empowered to contribute their best.

Who can be contacted for further details or informal visits about the position?

For further details, Rebecca Wickett, the SPA Team Lead, can be contacted via email at rebecca.wickett@nhs.net or by telephone at 01384 323218.

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The Dudley Group NHS Foundation Trust

Science & Healthcare
Industry
1001-5000
Employees
2002
Founded Year

Mission & Purpose

The Dudley Group NHS Foundation Trust provides a range of healthcare services including emergency care, elective surgery, and outpatient services across the Dudley area. Their mission is to deliver high-quality, patient-centered care, ensuring safety, compassion, and excellence in all aspects of their service. The Trust aims to improve the health and well-being of the community by continuously enhancing care standards and fostering a supportive environment for both patients and staff.