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Presentation Associate - Mon - Fri 4pm-12:30am

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Williams Lea

23d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Design
  • Columbus, +2

AI generated summary

  • You need a high school diploma, 1 year of presentation experience, MS Office skills, attention to detail, organizational abilities, and strong communication and problem-solving skills.
  • You will manage presentation requests, ensure client satisfaction, edit documents, troubleshoot tech issues, meet deadlines, and maintain quality assurance while fostering client relationships.

Requirements

  • High school diploma or equivalent
  • Minimum (1) year presentations experience preferably in a legal, banking or large corporate environment
  • Skilled in the use MS Office software (Excel, PowerPoint, Visio as examples); strong keyboarding and typing skills
  • Familiar with other software programs for editing and/or creating documents; specifically, Adobe PDF & Creative Suite (Illustrator, Photoshop as examples)
  • Strong attention to detail; able to work on multiple projects simultaneously
  • Able to apply intermediate requisite knowledge of appropriate grammar, spelling, composition to work requests
  • Must have good organizational skills
  • Must be able to meet deadlines and complete all projects in a timely manner
  • Ability to handle sensitive and/or confidential documents and information
  • Able to exercise good judgment to make decisions that conform to business needs and policy
  • Good problem solving skills, with the ability and understanding of when to escalate a problem to a supervisory level
  • Ability to maintain professional composure when working with immediate deadlines
  • Ability to work both independently and collaboratively as part of a team
  • Ability to work in a fast paced environment
  • Ability to communicate professionally both verbally and in writing
  • Must be self-motivated with a positive attitude
  • Proven customer service skills are required in order to create, maintain and enhance customer relationships

Responsibilities

  • *Utilize appropriate logs and/or tracking software for all presentation work
  • *Thoroughly assess job request and ensure appropriate completion of job tasks throughout task lifecycle
  • *Perform work in presentation design, including, but not limited to creating pitch books and materials, creating, editing, and error correcting multiple document types to support the client's brand; intake and workflow coordination functions, as needed
  • *Use established procedures, standards and formats to edit, proof, create, or otherwise complete presentation requests to client satisfaction
  • *Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions
  • *Communicate with team members, lead, supervisor or client on job or deadline concerns
  • *Meet contracted deadlines for service delivery to our clients
  • *Troubleshoot basic software or hardware problems
  • *Help to foster a proactive environment of continuous service enhancement and relationship building with the client
  • *Perform Quality Assurance on own work and/or work of others, as requested
  • *Adhere to Williams Lea Tag policies, in addition to client policies
  • *Use equipment and supplies in a cost efficient manner

FAQs

What are the working hours for the Presentation Associate position?

The working hours are Monday to Friday from 4:00 pm to 12:30 am.

What is the pay range for the Presentation Associate role?

The pay range is between $20.25 and $21.32 per hour, plus a 10% shift differential.

What benefits does Williams Lea offer for this position?

Benefits include various health insurance options, a 401k retirement savings plan with employer match, paid time off, life insurance, paid parental leave, disability coverage, flexible spending accounts, commuter benefits, legal assistance, an employee assistance program, access to an on-site gym and café, company-provided parking, and additional employee perks and discounts.

What are the main responsibilities of a Presentation Associate?

Responsibilities include utilizing tracking software, assessing job requests, performing presentation design tasks, communicating with team members, meeting deadlines, troubleshooting software or hardware issues, and adhering to company policies.

What qualifications are required for the Presentation Associate position?

A high school diploma or equivalent, a minimum of one year of presentation experience (preferably in legal, banking, or corporate environments), proficiency in MS Office, knowledge of Adobe PDF and Creative Suite, strong attention to detail, good organizational skills, and proven customer service skills.

Is experience in specific industries preferred for this role?

Yes, experience in legal, banking, or large corporate environments is preferred.

What software skills are necessary for the Presentation Associate?

Candidates should be skilled in MS Office (especially Excel and PowerPoint) and familiar with Adobe PDF and Creative Suite (such as Illustrator and Photoshop).

Do I need to be able to handle confidential documents?

Yes, the role requires the ability to handle sensitive and confidential documents and information.

Is teamwork important in this position?

Yes, the ability to work independently and collaboratively as part of a team is crucial.

How does Williams Lea ensure equal employment opportunity?

Williams Lea ensures equal employment opportunity without discrimination or harassment based on various protected characteristics, including race, gender, age, and others.

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Williams Lea

The leading global provider of business-critical support services to financial, legal & professional services firms.

Consulting
Industry
5001-10,000
Employees
1820
Founded Year

Mission & Purpose

Williams Lea is a global provider of business-critical support services, specialising in document management, digital transformation, and business process outsourcing. Their ultimate mission is to help organisations enhance efficiency and improve performance by delivering innovative solutions and operational excellence. The purpose of Williams Lea is to enable clients to focus on their core business activities while they manage the essential support functions, thereby driving productivity and creating value for their clients.