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Principal Hyperion EPM Infra administrator

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Oracle

Sep 18, 2024

Applications are closed

  • Job
    Full-time
    Senior & Expert Level
  • Consulting
    IT & Cybersecurity
  • Hyderabad, +1

Requirements

  • Knowledge of Hyperion/EPM 11.1.2.4, 11.2.x
  • Experience of Hyperion EPMA, Workspace, HFM, ERPi, Hyperion Planning, Essbase (BSO/ASO), FDMEE/ODI, Essbase Studio & Smartview is a must.
  • Hands-on experience with Installation of Hyperion 11.2.x/11.1.2.4 on Linux/Windows OS
  • Experience with upgrade of Hyperion application from 11.1.2.3 to 11.1.2.4/11.2.x
  • Experience with Migration of on-premise Planning & HFM application to OCI
  • Knowledge of Oracle 12c/19c database
  • Experience with setting up Hyperion application with Oracle Database and management of Oracle DB
  • Knowledge of Weblogic application server
  • Performance tuning with Hyperion Planning & HFM
  • In-depth experience with Migration of Hyperion Planning/HFM/FDMEE from one environment to another
  • Knowledge of User Management in Hyperion and Integrating them with OID, LDAP and MSAD Server
  • Hands-on experience and troubleshooting performance issues with Hyperion
  • Knowledge of Oracle Cloud Infrastructure (OCI) Services like LBaaS, Compute, NSGs, Security List, Gateways
  • Knowledge of Ansible, Terraform & other Cloud scripting solutions is a plus
  • Working Knowledge on Linux platform desirable
  • Customer Support and/or consulting experience preferable
  • Experience in the use of other Oracle Products
  • Experience in cloud EPM solutions a big plus
  • Understanding of HFM consolidation rules, data forms/grids, reports and journals
  • Expertise in Essbase calc scripting and MaxL batch scripting
  • Experience with Hyperion clustered environments and VM infrastructure is a plus
  • Expertise with Hyperion system tools for monitoring, testing, performance tuning, and debugging.
  • Strong understanding of Windows Server, Active Directory & network technologies is important
  • Must have a strong desire for process improvement and automation
  • Manage time efficiently with the capacity to handle multiple tasks concurrently under minimal supervision
  • Experience with high levels of accountability; demonstrated initiative, innovation, and flexibility
  • Excellent verbal, written, and interpersonal skills
  • Must be a team player and be able to build consensus with others team members
  • Hyperion certification is preferred but not required
  • Ability to work well in a demanding customer environment and delight customers
  • Highly motivated and work well as part of a team. Confidence to integrate yourself within an established team
  • Responsible for ensuring that best practice standards and methods are applied as appropriate
  • Bachelor's Degree in Computer Science, Engineering, MIS, or related experience

Responsibilities

  • Analyze functional and operational issues reported by the customer with their Oracle EPM/Hyperion environment and provide the solution or workaround on time
  • Analyze user requirements to develop, implement, and support Oracle’s global infrastructure
  • Manage operations and end-user support of Hyperion EPM 11x platform: HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports
  • Troubleshooting integration and data issue across various Hyperion applications and boundary systems
  • Coordinate operational handover with global support teams
  • Assist Business Partners With Application Issues, Configuration And Administration Issues
  • Proactively monitor and streamline tasks and procedures following company standards
  • Work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery is meeting business objectives
  • Establish and perform standard operational policies and procedures
  • Coordinate monthly/quarterly patching activities with Infra teams
  • Coordinate and perform monthly deployments/release in collaboration with functional teams
  • Monitor, analyze and tune Hyperion system performance as required
  • Modify/tune existing batch scripts, VB scripts, consolidation/business rules, and Essbase calc scripts
  • Participate in system testing, data validations, and stress testing of new enhancements/features
  • Manage daily terminations from Hyperion systems per SOX requirements
  • Create technical documentation, including data flow charts, system diagrams, formulas and methods for solving business problems, incorporating infrastructure requirements and interfaces
  • Update/create end user training documents for HFM and Hyperion Planning/Essbase (including forms, grids, Smart View etc)
  • Take on various roles regarding project initiatives while following strict deadlines
  • Provide Business Continuity And Disaster Recovery Solutions For Hyperion Environment, Including: Disaster Recovery Testing, Backups, And Recovery Policies And Procedures
  • Responsible for improving technical process and developing new processes to improve Oracle support for customers
  • Work with Project Manager and customer implementation team to make sure Hyperion project is on track and there are no technical issues in customer Hyperion environments
  • Provide Mentoring And Cross-training To Peers And Interdependent Team Members
  • Setup new releases of Hyperion application on internal lab environment, devise architecture & standards before these release become customer ready
  • Collaborate with offshore team members and business customers globally
  • Customer Management
  • Ability to understand customer urgency and sensitivity of the problem
  • Strong Verbal and Written communication skills
  • Ability to speak confidently and communicate clearly with the customer
  • Strong Adherence to Process and be process champion

FAQs

What is the primary responsibility of the Principal Hyperion EPM Infra Administrator?

The primary responsibility includes managing day-to-day operations, providing end-user support, and supporting project initiatives across the EPM platform.

What Oracle products should the ideal candidate have experience with?

The ideal candidate should have experience with Oracle Hyperion (on-prem) products such as HFM, ERPi, FDM, Planning, Essbase, Essbase Studio, ODI, and Financial Reports.

Is experience with EPM cloud required for this position?

While hands-on experience with EPM cloud is not required, it is considered a significant advantage.

What level of experience is necessary for this position?

This position requires an experienced professional with a hands-on EPM infra-administration background.

What types of issues will the Principal Hyperion EPM Infra Administrator be responsible for?

The administrator will analyze and address functional and operational issues reported by customers within their Oracle EPM/Hyperion environment.

What educational qualifications are required for this role?

A Bachelor's Degree in Computer Science, Engineering, MIS, or a related field is required.

Are there any certifications preferred for this role?

Hyperion certification is preferred but not required.

What soft skills are crucial for a candidate in this role?

Strong verbal and written communication skills, the ability to work well in a team, and a strong desire for process improvement and automation are crucial.

Will the Principal Hyperion EPM Infra Administrator collaborate with any teams?

Yes, the administrator will work interdependently with technical infrastructure teams, application teams, and business units to ensure service delivery meets business objectives.

Is there opportunity for mentoring in this role?

Yes, the position involves providing mentoring and cross-training to peers and interdependent team members.

What is the career level associated with this position?

The career level for this position is IC4.

What are the key performance areas for system operation management?

Key areas include monitoring system performance, applying standard operational policies, and facilitating patching and deployment activities.

Are there any specific technologies that the candidate should be familiar with?

Knowledge of Oracle Database (12c/19c), Weblogic application server, Linux platform, and Oracle Cloud Infrastructure services is essential.

What kind of customer interaction is expected in this role?

The role includes customer management, understanding customer urgency, and providing support for application and administration-related issues.

Is teamwork important for this position?

Yes, being a team player and able to build consensus with other team members is crucial for success in this role.

What is the policy regarding diversity and inclusion within the company?

The company is committed to creating an inclusive culture that values diverse insights and perspectives, ensuring everyone can perform at their best.

What employee benefits does the company offer?

The company offers a competitive suite of employee benefits including medical insurance, life insurance, retirement planning access, and more.

Information Technology & Services

Technology
Industry
10,001+
Employees
1977
Founded Year

Mission & Purpose

We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data. Oracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. The work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. At work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.

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