Procedure Writer

Wells Fargo

Jan 9

Applications are closed

Job
Full-time
Junior Level
Consulting
Business, Operations & Strategy
Hyderabad, +1

Requirements

Required Qualifications:
2 + Years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Experience in Business Execution, Implementation, or Strategic Planning, or equivalent demonstrated through one or a combination of the following: work experience, training, in Banking Domain
Comprehensive understanding of business procedure writing and understanding of Change management methodology.
Perform timely closure of change related activities on change records submitted.
Review procedure source documents for each individual change and ensure procedures are complete, accurate, and clear based on the change.
Communicate clearly through written communication the actions needed from change owners to resolve points that do not meet the policy requirements.
Work closely with Business owners, control user roles (operational risk consultant, Compliance owners) on procedure accuracy.
Strong verbal & written communication skill
Flexible to work in any shift as per business requirements
1-day WFH and subject to change as per Business requirement
Strong Microsoft Office skills (Excel, PowerPoint, Visio etc)
Strong analytical skills with high attention to detail and accuracy
Ability to interact with all levels of an organization
Ability to work effectively, as well as independently, in a team environment
Critical thinking skills
Experience evaluating the adequacy and effectiveness of policies, procedures, processes, systems, and internal controls; analyzing business and/or system changes to determine impact, identify and assess operational risk issues
Knowledge on JIRA application, Open Text and AppWorks, Strong Box.
Other Content Management Systems
Prior experience in Procedure Writing or preparing SOP's.
Good to have Reporting knowledge with Technical Skills

Responsibilities

Participate in establishing guidelines and design of work
Review regulatory changes or partner with regulatory change agents to proactively identify required updates
Maintain document library or repository and update tables in appropriate systems
Review changes to business operations for potential impact to other operations and procedures
Draft, edit and format basic to moderately complex technical manuals, projects or other technical documentation
Create graphical technical presentations for others
Understand Business Operations policies, procedures, and compliance requirements
Assist others to resolve process gaps, providing input based on observations
Research and translate technical information to users
Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
Interact with internal customers
Partner with subject matter professionals to understand business needs as it relates to procedures

FAQs

What is the primary role of a Procedure Writer at Wells Fargo?

The primary role of a Procedure Writer at Wells Fargo is to participate in establishing guidelines and design of work, review regulatory changes, maintain document libraries, draft and format technical manuals, and collaborate with subject matter experts to understand business needs related to procedures.

Is experience in the banking domain preferred for this position?

Yes, experience in Business Execution, Implementation, or Strategic Planning within the banking domain is desired for this position.

What are the required qualifications for this job?

The required qualifications include 2+ years of Procedure Writing experience or equivalent experience through work, training, military experience, or education.

What skills are considered essential for the Procedure Writer role?

Essential skills include strong verbal and written communication skills, proficiency in Microsoft Office (Excel, PowerPoint, Visio), strong analytical skills with attention to detail, critical thinking skills, and the ability to interact with all levels of an organization.

Are there specific tools or applications the Procedure Writer should be familiar with?

Yes, familiarity with tools and applications such as JIRA, Open Text, AppWorks, Strong Box, and other Content Management Systems is preferred.

What is the work schedule for this position?

The work schedule is flexible, with the possibility to work in any shift as per business requirements.

Is there a possibility of remote work for this position?

Yes, there is a one-day work-from-home option, which is subject to change based on business requirements.

What is the emphasis on risk and compliance in this role?

Employees are accountable for execution of applicable risk programs, adhering to Wells Fargo policies and procedures, fulfilling risk and compliance obligations, and making sound risk decisions.

What is the application end date for this job posting?

The application end date for this job posting is January 28, 2025, but it may be taken down earlier due to the volume of applicants.

Does Wells Fargo promote diversity and inclusion in their hiring process?

Yes, Wells Fargo values diversity, equity, and inclusion and welcomes applications from all qualified candidates regardless of various protected characteristics.

Wells Fargo

Finance

Industry

10,001+

Employees

1929

Founded Year

Mission & Purpose

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with approximately $1.9 trillion in assets. Wells Fargo’s vision is to satisfy our customers’ financial needs and help them succeed financially. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, investment and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in over 40 countries and territories to support customers who conduct business in the global economy. With approximately 250,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 41 on Fortune’s 2022 rankings of America’s largest corporations. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories. Relevant military experience is considered for veterans and transitioning service men and women. Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation. © 2016 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.