FAQs
What is the job title for this position?
The job title for this position is Process Analyst - Claims.
What type of claims will I be processing?
You will be involved in the processing of Life and Annuity Insurance claims.
What is the required experience for this role?
A minimum of 1.5 years of experience in Life/Annuities products in Claims is required.
Are there specific educational qualifications needed?
A graduate degree is required, except for B.Tech/Technical Graduation/Law graduates.
What are the primary responsibilities of this position?
Primary responsibilities include handling claims investigation, processing, payments, validating claims documents, calculating benefit amounts, and meeting productivity and quality targets.
Is this role shift-based?
Yes, the role requires flexibility to work in shifts.
What communication skills are necessary for this position?
Good communication skills in English, both written and verbal, are necessary.
What technical skills are preferred for applicants?
Proficiency in MS Office applications and basic computer knowledge are preferred.
How important are analytical skills for this role?
Proactive and high analytical skills are essential, as the role involves foreseeing issues and suggesting impactful solutions.
Will I receive support in my career growth at IBM?
Yes, you will be supported by mentors and coaches who encourage your professional growth and learning opportunities.
Is there a typing speed requirement?
Yes, a typing speed of 35 words per minute is required.
What kind of work environment can I expect at IBM?
IBM promotes an environment that embraces growth, curiosity, teamwork, and innovation, allowing everyone to thrive.
Does IBM support diversity in the workplace?
Yes, IBM is committed to creating a diverse environment and is an equal-opportunity employer.
What is the focus of Spartan Technology Services and Solutions?
Spartan Technology Services and Solutions focuses on providing end-to-end services for policy renewal and query resolution in the insurance industry.
Is there a specific software or tool I should be familiar with?
Familiarity with MS Office applications is preferred for this role.