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Process Assistant, BLR8- INBOUND

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Amazon

Dec 16

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Logistics

Requirements

  • High school or equivalent
  • Excel

Responsibilities

  • Daily Management of shift:
  • Administrative management of associates
  • Job allocation to associates
  • Monitoring and mentoring of associates on productivity, quality and safety.
  • Monitor status of counts and problem solve queues
  • Responsible for shift quality and associated action plans
  • Preparing and implementing training and development plans for associates
  • Conduct a 4M and 5S audit for the respective work stations on a daily basis
  • Stand-in for Area Manager.

FAQs

What is the main responsibility of a Process Assistant at Amazon?

The main responsibility of a Process Assistant at Amazon is to mentor and guide associates in meeting customer expectations while ensuring adherence to safety and quality standards.

What qualifications are required for this position?

The basic qualification required for this position is a high school diploma or an equivalent qualification.

Is experience with Microsoft Excel necessary for this role?

While not mandatory, experience with Microsoft Excel is preferred for this role.

What does the daily management of a shift entail?

Daily management of a shift includes administrative management of associates, job allocation, monitoring productivity, quality and safety, and problem-solving any queues that arise.

Will I be required to conduct audits as a Process Assistant?

Yes, as a Process Assistant, you will be required to conduct daily 4M and 5S audits for the respective workstations.

Can a Process Assistant stand in for an Area Manager?

Yes, a Process Assistant is expected to stand in for the Area Manager when necessary.

What kind of skills will I need to monitor and mentor associates effectively?

You will need strong leadership, communication, and organizational skills to effectively monitor and mentor associates.

Is there a focus on safety and quality in the job?

Yes, ensuring safety and maintaining quality are critical aspects of the Process Assistant role.

How does the role contribute to customer satisfaction?

The role contributes to customer satisfaction by ensuring that associates meet customer expectations regarding order accuracy, timeliness, and quality.

What location is this job position based in?

This job position is based in Telangana, India, under the company ASSPL.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

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