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Process Design Consultant

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Bank of America

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
    Banking & Finance
  • Chester

AI generated summary

  • You have business design, change and project management experience. You can document process flows with tools like Visio, excel in PowerPoint, and identify cross-functional technology synergies.
  • You will design target state solutions, document process maps and employee journeys, drive horizontal thinking, and analyze data for continuous improvement and risk mitigation.

Requirements

  • You will have business design experience including process, people, and technology design.
  • You will have change management, project management and strategy implementation experience.
  • You will have the ability to document process flows from conceptual design to detailed design using Visio, ARIS, or comparable process mapping tools.
  • You will be an expert with MS PowerPoint and deliver presentations that enable others to grasp and embrace new concepts and outcomes.
  • You will have the ability to identify synergies between areas, finding cross functional opportunities for shared technology requirements and solutions.

Responsibilities

  • You will lead the design of target state solutions in support of major change management processes.
  • You will document and maintain current and target state process maps.
  • You will document employee journeys.
  • You will drive horizontal thinking in our process and technology capabilities.
  • You will analyse impacts and data to drive continuous improvement, risk mitigation, and increased process efficiency.

FAQs

What is the role of a Process Design Consultant at Bank of America?

The Process Design Consultant is responsible for designing solutions and supporting change management processes within Non-Financial Regulatory Reporting, Tax, Credit Furnishing, and Remediation (NTCR).

What are the main responsibilities of this position?

Key responsibilities include leading the design of target state solutions, documenting and maintaining process maps, analyzing impacts for continuous improvement, and driving horizontal thinking in process and technology capabilities.

What qualifications are required for this role?

Candidates should have business design experience, change management and project management experience, and strong skills in documenting process flows using tools like Visio or ARIS.

Is experience in financial services required?

While not mandatory, experience in Financial Services Banking Operations, particularly in Non-Financial Regulatory Reporting, is advantageous.

What tools should I be proficient in for this position?

Proficiency in MS PowerPoint for presentations and tools like Visio or ARIS for process mapping is essential. Advanced Microsoft Excel skills are also advantageous.

Does the job offer opportunities for professional growth?

Yes, working at Bank of America provides a great career with opportunities to learn, grow, and make an impact within the organization.

Are there any preferred certifications for this role?

Yes, having a Six Sigma Black or Green Belt Certification would be advantageous.

What benefits are offered to employees?

Benefits include private healthcare, competitive pension plans, back-up childcare, flexible benefits options, emotional wellbeing support, and opportunities for cultural engagement and community volunteering.

Where is this position located?

The position is located in Chester, UK.

How does Bank of America approach diversity and inclusion?

Bank of America is committed to being a diverse and inclusive workplace and actively hires individuals from a broad range of backgrounds and experiences.

Is remote work an option for this role?

Yes, remote work is supported in a hybrid format.

Will the employer make accommodations for applicants with special needs?

Yes, Bank of America strives to ensure that recruitment processes are accessible and encourages candidates to communicate any adjustment requirements.

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Bank of America

Helping to make financial lives better through the power of every connection.

1-10
Employees

Mission & Purpose

Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.

Culture & Values

  • Deliver together

    We believe in the importance of treating each client and teammate as an individual and treating every moment as one that matters. We strive to go the distance to deliver, with discipline and passion. We believe in connecting person-to-person, with empathy and understanding. We believe everything we do for our clients, teammates and the communities we serve is built on a solid business foundation that delivers for shareholders.

  • Act responsibly

    We believe that integrity and the disciplined management of risk form the foundation of our business. We are aware that our decisions and actions affect people’s lives every day. We believe in making decisions that are clear, fair and grounded in the principles of shared success, responsible citizenship and community building.

  • Realize the power of our people

    We strive to help all of our employees reach their full potential. We believe that diverse backgrounds and experiences make us stronger. We respect every individual and value our differences - in thought, style, sexual orientation, gender, gender identity and expression, race, ethnicity, culture, age, ability and experience.

  • Trust the team

    We believe great teams are built on mutual trust, shared ownership and accountability. We act as one company and believe that when we work together, we best meet the full needs of our clients, and deliver value to our shareholders.