FAQs
What is the role of a Process Design Consultant at Bank of America?
The Process Design Consultant is responsible for designing solutions and supporting change management processes within Non-Financial Regulatory Reporting, Tax, Credit Furnishing, and Remediation (NTCR).
What are the main responsibilities of this position?
Key responsibilities include leading the design of target state solutions, documenting and maintaining process maps, analyzing impacts for continuous improvement, and driving horizontal thinking in process and technology capabilities.
What qualifications are required for this role?
Candidates should have business design experience, change management and project management experience, and strong skills in documenting process flows using tools like Visio or ARIS.
Is experience in financial services required?
While not mandatory, experience in Financial Services Banking Operations, particularly in Non-Financial Regulatory Reporting, is advantageous.
What tools should I be proficient in for this position?
Proficiency in MS PowerPoint for presentations and tools like Visio or ARIS for process mapping is essential. Advanced Microsoft Excel skills are also advantageous.
Does the job offer opportunities for professional growth?
Yes, working at Bank of America provides a great career with opportunities to learn, grow, and make an impact within the organization.
Are there any preferred certifications for this role?
Yes, having a Six Sigma Black or Green Belt Certification would be advantageous.
What benefits are offered to employees?
Benefits include private healthcare, competitive pension plans, back-up childcare, flexible benefits options, emotional wellbeing support, and opportunities for cultural engagement and community volunteering.
Where is this position located?
The position is located in Chester, UK.
How does Bank of America approach diversity and inclusion?
Bank of America is committed to being a diverse and inclusive workplace and actively hires individuals from a broad range of backgrounds and experiences.
Is remote work an option for this role?
Yes, remote work is supported in a hybrid format.
Will the employer make accommodations for applicants with special needs?
Yes, Bank of America strives to ensure that recruitment processes are accessible and encourages candidates to communicate any adjustment requirements.