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Process Expert

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A.P. Moller - Maersk

13d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Pune
  • Quick Apply

AI generated summary

  • You must have strong attention to detail, dedication to targets, collaborative skills, and the ability to make holistic decisions for optimal coordination with stakeholders.
  • You will ensure consistent service quality, meet SLAs, coordinate with stakeholders, update systems promptly, and make holistic decisions for efficient shipping and route optimization.

Requirements

  • - Attention to detail and adept coordination with various stakeholders
  • - Unwavering dedication to meeting daily targets and adhering to SLAs
  • - Ability to adopt a collaborative approach with stakeholders, fulfilment leads, and customer service
  • - Mindfulness of the big picture to make holistic decisions and coordinate for optimal routes

Responsibilities

  • - Responsible for ensuring the consistent achievement and maintenance of service quality and performance in alignment with established SLAs.
  • - Attention to detail and adept coordination with various stakeholders will be essential in upholding exemplary work quality.
  • - Unwavering dedication to meeting daily targets and adhering to SLAs is of paramount importance.
  • - This role involves ensuring timely updates to the system whenever requests are received from the relevant desks.
  • - This is an essential part of our commitment to delivering efficient and reliable shipping services to our stakeholders.
  • - It's essential to adopt a collaborative approach with stakeholders, fulfilment leads and customer service.
  • - Need to be mindful of the big picture to make holistic decisions and coordinate with OCL SF for optimal routes that do not affect SD.

FAQs

What is the shift pattern for the Process Expert role?

The Process Expert role operates on a rotational shift schedule with rotational days off.

What are the main responsibilities of the Process Expert in the Operations Department?

The Process Expert is responsible for ensuring consistent achievement and maintenance of service quality and performance in alignment with established SLAs, coordinating with various stakeholders, and timely updating transport plan changes for shipments globally.

What kind of team is the Process Expert a part of?

The Process Expert is part of the Transport Plan Management (TPM) team, which focuses on promptly updating transport plan changes for shipments.

What is the importance of collaboration in this role?

Collaboration is essential as the Process Expert must work closely with stakeholders, fulfilment leads, and customer service to ensure efficient and reliable shipping services.

What opportunities for growth does Maersk offer to its employees?

Maersk provides ample opportunities for both professional and personal growth and development.

Is prior experience required for the Process Expert position?

The job requires limited job and business knowledge at the time of hiring, suggesting that prior experience may not be essential.

How does Maersk support work-life balance for its employees?

Maersk values work-life balance and offers flexible working arrangements to support its employees.

What types of roles fall under the Ocean Operations Execution category?

Ocean Operations Execution includes roles managing seagoing vessels for transporting cargo/containers and administrative roles supporting these operations.

Does Maersk have a commitment to diversity and inclusion?

Yes, Maersk is committed to creating a diverse and inclusive workplace and embraces different styles of thinking.

Who should I contact if I need accommodations during the application process?

If you require special assistance or accommodations during the application and hiring process, you can contact Maersk at accommodationrequests@maersk.com.

A.P. Moller - Maersk

Transportation
Industry
10,001+
Employees

Mission & Purpose

Maersk is a global leader in integrated container logistics, providing comprehensive shipping and supply chain services. The company specialises in container shipping, port operations, and supply chain management, helping businesses around the world move goods efficiently and reliably. Maersk's ultimate mission is to simplify global trade and make it more sustainable, enabling businesses to connect with markets across the globe. Their purpose is to drive the global economy forward by offering seamless, end-to-end logistics solutions that reduce complexity, increase efficiency, and promote environmental sustainability in international trade.