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Product Consultant

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Product
  • Clayton
  • 9d left

AI generated summary

  • You need a bachelor's degree, relevant experience in engineering or sales support, knowledge of Caterpillar products and dealer operations, and experience with the dealer network.
  • You will provide product expertise, deliver training, conduct competitive analysis, support new product development, manage dealer queries, represent at trade shows, and oversee Wheel Loader logistics.

Requirements

  • Bachelor’s degree
  • Job-related experience within an engineering, product group, industry, or sales support background
  • A broad knowledge and understanding of Caterpillar products, commercial strategies, dealer operations and capabilities
  • Experience interacting with Caterpillar’s dealer network either in an industry or product support capacity

Responsibilities

  • Support Sales Execution: Provide product and application expertise to the global field sales rep teams and dealers to support prime product and work tool sales execution, price realization and improved value proposition
  • Responsible for developing and delivering product and application training to field reps, dealers & customers
  • Identify, manage and provide reports on competitive performance studies, feature/benefit comparisons and maintenance and repair cost analysis
  • Support New SWL Product Introduction Development: Provides significant input to SWL Product Group and NPI team(s) for next generation product development activities.
  • Assist in defining and placing value on new product features, functional and technical specifications, and general product requirements
  • Provide SWL Product Group with industry-specific trends based on customers’ operational data and benchmarking
  • Respond and/or action dealer requests and product queries in a timely manner
  • Support in territory trade shows, being the face of Caterpillar representing BCP (910-938) Wheel Loaders
  • You will be responsible for arranging transportation for all SWLs in relation to Expos, Training and competitive rental machines.
  • You will manage the Wheel Loader Loan account, assuring new machines are ordered and correctly configured as well as managing the sale and disposal of existing units

FAQs

What is the role of a Product Consultant at Caterpillar?

The Product Consultant is responsible for providing product and application expertise to global field sales teams and dealers, supporting sales execution, developing product training, and assisting in new product introduction activities.

What educational background is preferred for this position?

A Bachelor’s degree is preferred for candidates applying for the Product Consultant role.

What is the expected travel requirement for this role?

Up to 30% travel, both domestic and international, is expected for this position.

Are relocation assistance and visa sponsorship available for this role?

Domestic relocation assistance is available, but visa sponsorship is not available for this position.

What type of experience is beneficial for candidates applying for this position?

Job-related experience within an engineering, product group, industry, or sales support background is beneficial, along with knowledge of Caterpillar products and dealer operations.

What core skills are required for this position?

Core skills required include customer focus, technical excellence, decision-making and critical thinking, effective communication, knowledge of products and services, and value selling.

What benefits are offered to employees?

Benefits include medical, dental, and vision benefits, paid time off, 401(k) savings plans, health savings accounts, employee assistance programs, and more.

Is previous experience interacting with Caterpillar’s dealer network preferred?

Yes, experience interacting with Caterpillar’s dealer network in an industry or product support capacity is preferred.

What is the salary range for the Product Consultant position?

The salary range for this position is $110,520.00 - $165,840.00, depending on various individualized factors.

What kind of training will the Product Consultant be responsible for?

The Product Consultant will be responsible for developing and delivering product and application training to field reps, dealers, and customers.

We help our customers build a better, more sustainable world.

Manufacturing & Electronics
Industry
1-10
Employees
1925
Founded Year

Mission & Purpose

For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed. With 2023 sales and revenues of $67.1 billion, Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. Caterpillar does business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries and Energy & Transportation – and providing financing and related services through our Financial Products segment.