FAQs
What is the role of the Product Designer in the Support Experiences team?
The Product Designer will create user-centered design solutions for customer support tools, collaborating with cross-functional teams to enhance the support experience for both customers and agents.
What are the main responsibilities of this position?
Responsibilities include brainstorming and developing creative design concepts, designing user interfaces, conducting usability testing, refining designs based on user feedback, collaborating with product managers and engineers, and communicating design ideas to stakeholders.
What are the minimum qualifications required for this role?
The minimum qualifications include 5+ years of experience in product design, a strong understanding of UI and UX principles, proficiency in design tools like Figma, excellent communication skills, strong problem-solving abilities, and a portfolio showcasing design expertise.
Are there any preferred qualifications for this position?
Yes, preferred qualifications include experience in the SaaS industry, designing conversational interfaces and AI agents, a strong perspective on data-heavy web products, and familiarity with frontend development technologies such as HTML, CSS, JavaScript, and frameworks like React, Angular, or Vue.js.
What is the salary range for this role?
The annual US base salary range for this role is $159,300 - $238,900, which may vary during the interview process based on experience, qualifications, and location.
Is there an option to work in the office?
Although the role is primarily remote, employees are welcome to come into the office for team meetings, on-sites, meet-ups, and events.
Does Stripe cover relocation costs for remote employees?
No, Stripe does not cover the cost of relocating to a remote location.
What benefits are offered for this position?
Additional benefits may include equity, company bonuses, a 401(k) plan, medical, dental, and vision benefits, and wellness stipends.