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Product Manager

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Afterpay

4d ago

  • Job
    Full-time
    Senior Level
  • Engineering
    Product
  • Johannesburg
  • Quick Apply

AI generated summary

  • You need 5+ years in product development, a relevant degree, experience with mobile payments/NFC, and strong communication, project management, and problem-solving skills. Travel may be required.
  • You will manage Visa Transit rollouts, provide technical support, advise clients on integrations, assist in onboarding tech vendors, enhance product capabilities, and ensure client satisfaction.

Requirements

  • 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD
  • 6 or more years of work experience with a Bachelor's Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • Bachelors degree required in computer/electrical engineering or computer science, or equivalent technology expertise and acumen acquired through work experience
  • Requires a minimum of 5+ years progressively responsible experience in product development in mobile payments and/or mobile application platforms or in payments systems integration
  • The ideal candidate will have experience with mobile contactless payment issuance programs (i.e., payWave or payPass), smart card deployments (i.e., EMV), or with applications using NFC
  • Preferred experience in an engineering or pre-sales consultant role with international experience
  • A technically minded candidate with consulting experience in a sales engineering or systems integration role
  • Ability to communicate technical concepts in a clear and articulate fashion to both technical and non-technical audiences, in a sales-oriented manner
  • Independent decision making required on daily basis with minimal oversight from senior members of staff
  • Complex and varied workload, required to support multiple ongoing implementations and sales processes
  • Advanced written and verbal communication skills, exceptional interpersonal and presentation skills and the proven ability to influence and communicate effectively across regional and functional lines
  • Basic planning, organizational and problem solving skills
  • Project management skills with the ability to manage multiple activities with both internal and external stakeholders
  • Ability to travel as needed

Responsibilities

  • Project manage and Support Visa Transit commercial rollouts and contactless solutions
  • Provide on-field first level technical support for Visa’s transit integrations
  • Responsible to advice and guide clients (Issuers, acquirers, merchants, 3rd party wallet providers, Public Transport Operators and technology vendors) on Transit integration options and act as a technical SME for Visa’s Transit integrations by being able to understand the platform in its entirety, from overall architecture to the nuances of individual messaging protocols
  • Provide product guidance to client support and development staff configuring issuer interfaces into the Transit and contactless
  • Provide pre-sales technical integration support for the Visa Transit program and contactless acquirer and Issuer projects
  • Maintain client satisfaction by supporting engagements resulting in successful go-lives
  • Support the on boarding process for technology vendors onto Visa ready for transit program and work with regional teams ensuring that sales team are accurately & suitably supported resulting in successfully closed deals
  • Work in conjunction with regional staff with regards to supporting VTS client integrations
  • Recommend improvements and enhancements to Transit and contactless capabilities to product managers in the product development stream to accelerate adoption with key stakeholders in key marketplaces/segments/regions
  • Develop and design enablement frameworks for new digital solutions in SSA

FAQs

What is the primary focus of the Product Manager position at Visa?

The primary focus of the Product Manager position is to support the Proximity Payments Lead, managing Transit solutions, Contactless Solutions, and building enablement frameworks for new payment solutions in the Sub-Saharan Africa region.

What qualifications are required for the Product Manager role?

A Bachelor's degree in computer/electrical engineering or computer science, or equivalent technology expertise acquired through work experience is required, along with 5 or more years of relevant work experience in product development related to mobile payments or payments systems integration.

Is international experience preferred for this position?

Yes, preferred experience includes having international exposure, particularly in an engineering or pre-sales consultant role.

What types of skills are important for a successful candidate?

Important skills include advanced written and verbal communication, strong interpersonal and presentation skills, project management skills, and the ability to communicate technical concepts to both technical and non-technical audiences.

Will the Product Manager be responsible for client interaction?

Yes, the Product Manager will interact with clients, including issuers, acquirers, merchants, and technology vendors, providing guidance on transit integration options and acting as a technical subject matter expert.

What are the primary responsibilities of this role?

Responsibilities include project management for Visa Transit commercial rollouts, providing technical support for integrations, maintaining client satisfaction, supporting technology vendor onboarding, and recommending product improvements.

Does the job require travel?

Yes, the job may require travel as needed.

How many years of experience are ideal for candidates applying for this position?

Ideal candidates should have more than five years of product management experience, particularly in mobile payments or related fields.

What is the work environment like for this position?

This is a hybrid position, requiring employees to work from the office 2-3 set days a week, with a general expectation of being in the office 50% or more of the time based on business needs.

What kind of support will the Product Manager provide to clients?

The Product Manager will provide first-level technical support, product guidance, and pre-sales integration support to ensure successful project execution and client satisfaction.

Finance
Industry
501-1000
Employees

Mission & Purpose

Afterpay is a financial technology company that offers a "buy now, pay later" service, allowing consumers to make purchases and pay for them in four interest-free instalments. Their goal is to provide a flexible and convenient payment solution that helps shoppers manage their finances without incurring debt. By partnering with various retailers, Afterpay aims to enhance the shopping experience and support responsible spending habits. Their purpose is to empower consumers with financial freedom while driving sales for merchants.

Culture & Values

  • We’re brave with our decisions.

  • We keep it real with our actions.

  • We do the right thing for all stakeholders.

  • We shape the future with passion.