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Product Ops Manager- Sustainability services, EU Marketplace

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Amazon

13d ago

  • Job
    Full-time
    Senior Level
  • London

AI generated summary

  • You need a bachelor’s degree or relevant experience in sales/marketing, plus experience collaborating with legal, product, and business teams for agreements.
  • You will monitor seller interactions, collaborate with teams to enhance features, improve process efficiencies, identify challenges, propose solutions, and communicate updates to stakeholders.

Requirements

  • Bachelor's degree or equivalent, or experience in sales or marketing work (like e-commerce, retail technology, SaaS) or equivalent
  • Experience working with legal, product, and internal business owners to reach mutually beneficial agreements

Responsibilities

  • Design, implement, and own mechanisms to monitor seller journey and interaction with our product to ensure delivery on metrics, goals, and team projects.
  • Work closely with product team and key stakeholders to conceptualize and implement key features and processes for improving seller experience and achieving business goals.
  • Actively seek ways to improve product related process efficiencies and effectiveness.
  • Proactively identify gaps or blockers to seller experience, propose solutions, and drive implementation across partner teams.
  • Communicate updates on key strategic programs and metrics to leaders and stakeholders

FAQs

What is the main focus of the Product Ops Manager role?

The main focus of the Product Ops Manager role is to set up product operations for ensuring compliance reporting and payments for Sellers related to Extended Producer Responsibility (EPR) in the EU Marketplace.

What qualifications are required for this position?

A Bachelor's degree or equivalent experience in sales, marketing, e-commerce, retail technology, SaaS, or a similar field is required.

What are some key responsibilities of this role?

Key responsibilities include designing and implementing mechanisms to monitor seller interactions, collaborating with product and key stakeholders to improve seller experience, and identifying process inefficiencies.

Does this position require working with legal and compliance teams?

Yes, the role involves working closely with legal, product, and internal business owners to ensure compliance with EPR requirements.

What experience is preferred for applicants?

Preferred qualifications include experience working with legal, product, and internal business owners to reach mutually beneficial agreements.

Is there a specific area of focus for the EPR services?

Yes, the EPR services focus on transforming how Sellers fulfill their EPR compliance obligations in the EU marketplace to enable them to continue selling on Amazon.

What types of stakeholders will the Product Ops Manager interact with?

The Product Ops Manager will interact with product teams, tech teams, business units, legal teams, compliance authorities, and financial stakeholders.

What qualities does Amazon value in its employees?

Amazon values passion for discovering, inventing, simplifying, and building, along with a commitment to diversity and inclusion in the workforce.

What should applicants do if they need accommodations during the hiring process?

Applicants who require workplace accommodations or adjustments during the application and hiring process should visit Amazon's accommodations page for more information.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.