Product Reliability Engineer, New Grad

Palantir Technologies

Jun 18

Applications are closed

Job
Full-time
Entry Level
Product
Software Engineering
London

Requirements

Excellent problem solving skills, ability to break down and explain complex concepts, and strong attention to detail.
Comfort working in a fast moving environment with dynamic objectives that require creative thinking to address product and customer needs.
Ability to work both independently and make decisions autonomously, as well as collaborate as part of a distributed team with members from our offices across America and Europe
Experience coding with Java, Go and/or web technologies (e.g. HTML, CSS, JavaScript, Python/Ruby, Django/Flask/Ruby on Rails, etc.) is a plus.
Experience with distributed computing systems and/or cloud infrastructures (e.g. Spark, Hadoop, YARN, Kubernetes, AWS, etc.) is a plus.
What We Require:
Background in Computer Science, Engineering, Information Systems, or other technical field.

Responsibilities

Develop a deep understanding of Palantir's products and processes.
Collaborate with customer-facing, product, and infrastructure teams on the development and deployment of scalable, reliable software for our customers.
Deliver end-to-end improvements to stability by proactively preventing issues via telemetry and automation and directly reducing the need for reactive support.
Maintain and improve the operational capacity of our production databases, including resolving incidents and streamlining operational workflows.
Reduce the operational overhead and make data-driven decisions about investments in stability and reliability.
Take part in an on-call rotation responsible for coordinating Palantir’s response to critical incidents, ensuring efficient resolution with minimal customer impact.

FAQs

What are the main responsibilities of a Product Reliability Engineer (PRE) at Palantir?

The main responsibilities of a PRE at Palantir include ensuring product stability and availability 24/7, responding to incidents, triaging and troubleshooting technical issues, coordinating resolution efforts, creating product health metrics and automated alerts, fixing product bugs, streamlining operational tasks, and developing strategies for incident response.

What skills and qualities are important for a Product Reliability Engineer at Palantir?

Important skills and qualities for a PRE at Palantir include resourcefulness, creativity, agility, problem-solving abilities, strong technical skills, collaboration, independence, attention to detail, and the ability to seek permanent solutions to technical issues.

How does a Product Reliability Engineer contribute to minimizing risks at Palantir?

A Product Reliability Engineer contributes to minimizing risks at Palantir by responding quickly to technical issues, triaging and troubleshooting effectively, coordinating resolution efforts, creating product health metrics and automated alerts, fixing bugs, streamlining operational tasks, and developing strategies for incident response.

What is the role of a Product Reliability Engineer in responding to incidents at Palantir?

The role of a Product Reliability Engineer in responding to incidents at Palantir is to play a central and critical role in resolving technical issues, seeking not just a one-time fix, but a permanent solution. This includes triaging and troubleshooting technical issues, coordinating resolution efforts, and developing strategies for incident response.

Palantir Technologies

Technology

Industry

1001-5000

Employees

2003

Founded Year

Mission & Purpose

At Palantir (NYSE: PLTR), we're helping the world's most important institutions use their data to solve their most urgent problems. Our software lets our customers integrate and analyze all of their data so they can answer questions that they couldn't before. From delivering disaster relief to building safer automobiles, we're honored to help make our partners better at their most important work. Together with our customers, we're building the future of national security, healthcare, energy, finance, manufacturing, and more. And we need bright minds from around the world to help us.