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Production Support(Unix, Jenkins)

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FIS

7d ago

  • Job
    Full-time
    Senior Level
  • Software Engineering
    IT & Cybersecurity
  • Chennai

AI generated summary

  • You must have 5+ years in Production Support, strong Unix skills, basic Windows/IIS knowledge, database query experience, Java troubleshooting, and familiarity with Splunk, Dynatrace, and Control M.
  • You will troubleshoot production issues, research IT practices, attend training, and ensure minimal downtime while gaining insights into financial services and banking processes.

Requirements

  • Min 5+ yrs of experience is required in Production Support.
  • Strong Experience in Unix
  • Basic working knowledge of Windows/IIS is good to have.
  • Knowledge of basic database concepts and experience with queries/procedures etc.
  • Knowledge of Java application troubleshooting
  • Knowledge of tools like Splunk, Dynatrace and Control M

Responsibilities

  • Performs a variety of basic/developmental tasks and activities that are appropriate for the IT function.
  • Researches and analyzes appropriate information technology practices, processes and procedures.
  • May also gain a high-level understanding of basic financial services/banking practices and processes.
  • Attends appropriate training to gain knowledge and understanding of essential subject matter.
  • Researches any production issue reported by the clients or identified via internal monitoring. Provides timely resolution with minimal downtime.

FAQs

What is the position type for the Production Support role?

The position type is full-time.

What experience level is required for this job?

The job requires experienced candidates with a relevant combination of work and education.

What educational qualification is desired for this role?

An Associate's Degree is desired.

Is travel required for this position?

No, there is a 0% travel percentage for this position.

What team will this position be a part of?

The position will be part of the Mobile Banking team.

What is one of the main responsibilities of the Mobile Banking team?

The main responsibility is to ensure that clients can seamlessly log in to their apps and fulfill all of their banking needs without challenges.

How many years of experience is required in Production Support?

A minimum of 5+ years of experience in Production Support is required.

What technical skills are needed for this role?

Strong experience in Unix, basic working knowledge of Windows/IIS, knowledge of basic database concepts, and experience with Java application troubleshooting are needed.

Are there any specific tools that candidates should be familiar with?

Yes, knowledge of tools like Splunk, Dynatrace, and Control M is required.

What opportunities does FIS offer to its employees?

FIS offers a broad range of professional education, personal development possibilities, and the opportunity to be a part of a vibrant team in the core banking/payments domain.

How does FIS protect personal information?

FIS is committed to protecting the privacy and security of all personal information and provides details on how it does so in the Online Privacy Notice.

Does FIS accept resumes from recruitment agencies?

FIS primarily works on a direct sourcing model and does not accept resumes from recruitment agencies that are not on the preferred supplier list.

Finance
Industry
5001-10,000
Employees
1968
Founded Year

Mission & Purpose

FIS is at the heart of the commerce and financial transactions that power the world’s economy. We are passionate about helping businesses and communities thrive by advancing the way the world pays, banks and invests, serving more than 20,000 clients and more than one million merchant locations in over 130 countries.