FAQs
What is the position type for the Production Support role?
The position type is full-time.
What experience level is required for this job?
The job requires experienced candidates with a relevant combination of work and education.
What educational qualification is desired for this role?
An Associate's Degree is desired.
Is travel required for this position?
No, there is a 0% travel percentage for this position.
What team will this position be a part of?
The position will be part of the Mobile Banking team.
What is one of the main responsibilities of the Mobile Banking team?
The main responsibility is to ensure that clients can seamlessly log in to their apps and fulfill all of their banking needs without challenges.
How many years of experience is required in Production Support?
A minimum of 5+ years of experience in Production Support is required.
What technical skills are needed for this role?
Strong experience in Unix, basic working knowledge of Windows/IIS, knowledge of basic database concepts, and experience with Java application troubleshooting are needed.
Are there any specific tools that candidates should be familiar with?
Yes, knowledge of tools like Splunk, Dynatrace, and Control M is required.
What opportunities does FIS offer to its employees?
FIS offers a broad range of professional education, personal development possibilities, and the opportunity to be a part of a vibrant team in the core banking/payments domain.
How does FIS protect personal information?
FIS is committed to protecting the privacy and security of all personal information and provides details on how it does so in the Online Privacy Notice.
Does FIS accept resumes from recruitment agencies?
FIS primarily works on a direct sourcing model and does not accept resumes from recruitment agencies that are not on the preferred supplier list.