FAQs
What is the primary responsibility of the Program Director of Project and Program Management?
The primary responsibility is to lead and oversee the delivery of complex SaaS programs, ensuring alignment with business goals and objectives while collaborating with insurance customers.
What qualifications are required for this role?
Candidates need 20+ years of proven experience in Program Management, extensive experience in SaaS Delivery Management, and in-depth knowledge of Life and Annuities Insurance.
Is there a specific educational background preferred for this position?
Yes, a Master’s degree in a relevant field is preferred.
What are some key skills necessary for success in this role?
Key skills include strong leadership, organizational and communication skills, the ability to manage and motivate teams, and a commitment to continuous improvement.
How often should the Program Director provide updates to senior management?
The Program Director should provide regular updates and reports to senior management on project status and performance.
What kind of work environment does this role promote?
The role fosters a positive and collaborative work environment, promoting teamwork and professional development.
Are there any specific regulatory considerations for this position?
Yes, the role requires ensuring compliance with regulatory requirements and industry standards in Life and Annuities Insurance.
Is experience in Salesforce delivery beneficial for this role?
Yes, experience in Salesforce delivery is considered a preferred skill that can help candidates stand out.
What are the working arrangements for this position?
This is a hybrid position requiring 2 days a week in a client office in Toronto, ON, while also allowing for flexible remote work.
How does Cognizant support work-life balance for this role?
Cognizant supports work-life balance through various wellbeing programs, ensuring that employees can manage their work commitments alongside personal responsibilities.