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Program Director of Project and Program Management

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Cognizant

13d ago

  • Job
    Full-time
    Expert Level
  • Business, Operations & Strategy
  • Mississauga

AI generated summary

  • You need 20+ years in Program Management, SaaS Delivery, Life & Annuities Insurance expertise, strong leadership, communication, analytical skills, and a commitment to high-quality project delivery.
  • You will oversee SaaS project delivery, manage planning and execution, ensure quality outcomes, collaborate with stakeholders, monitor risks, drive improvements, and communicate project status to management.

Requirements

  • 20+ years of proven experience in Program Management.
  • Extensive experience in SaaS Delivery Management with a proven track record of successful project delivery.
  • Strong expertise in Delivery Management including planning execution and monitoring.
  • In-depth knowledge of Life and Annuities Insurance with a thorough understanding of industry standards and regulations.
  • Excellent leadership and organizational skills with the ability to manage and motivate project teams.
  • Strong communication and interpersonal skills with the ability to collaborate effectively with stakeholders and clients.
  • Proven ability to develop and maintain project plans schedules and budgets.
  • Experience in implementing best practices and methodologies to improve project delivery and efficiency.
  • Ability to identify and address project issues and risks ensuring successful project outcomes.
  • Strong analytical and problem-solving skills with the ability to make data-driven decisions.
  • Commitment to continuous improvement and professional development.
  • Ability to work effectively in a hybrid work model with flexibility to adapt to changing project requirements.
  • Strong attention to detail and commitment to delivering high-quality solutions.
  • Ability to provide regular updates and reports to senior management on project status and performance.

Responsibilities

  • Lead and oversee the delivery of SaaS delivery projects ensuring alignment with business goals and objectives.
  • Provide strategic direction and guidance to project teams ensuring successful project execution.
  • Manage and coordinate all aspects of delivery management including planning execution and monitoring.
  • Ensure the delivery of high-quality solutions that meet client requirements and industry standards.
  • Collaborate with stakeholders to define project scope objectives and deliverables.
  • Develop and maintain project plans schedules and budgets to ensure timely and cost-effective delivery.
  • Monitor project progress and performance identifying and addressing any issues or risks.
  • Facilitate effective communication and collaboration among project teams stakeholders and clients.
  • Implement best practices and methodologies to improve project delivery and efficiency.
  • Ensure compliance with regulatory requirements and industry standards in Life and Annuities Insurance.
  • Provide regular updates and reports to senior management on project status and performance.
  • Drive continuous improvement initiatives to enhance project delivery and client satisfaction.
  • Foster a positive and collaborative work environment promoting teamwork and professional development.

FAQs

What is the primary responsibility of the Program Director of Project and Program Management?

The primary responsibility is to lead and oversee the delivery of complex SaaS programs, ensuring alignment with business goals and objectives while collaborating with insurance customers.

What qualifications are required for this role?

Candidates need 20+ years of proven experience in Program Management, extensive experience in SaaS Delivery Management, and in-depth knowledge of Life and Annuities Insurance.

Is there a specific educational background preferred for this position?

Yes, a Master’s degree in a relevant field is preferred.

What are some key skills necessary for success in this role?

Key skills include strong leadership, organizational and communication skills, the ability to manage and motivate teams, and a commitment to continuous improvement.

How often should the Program Director provide updates to senior management?

The Program Director should provide regular updates and reports to senior management on project status and performance.

What kind of work environment does this role promote?

The role fosters a positive and collaborative work environment, promoting teamwork and professional development.

Are there any specific regulatory considerations for this position?

Yes, the role requires ensuring compliance with regulatory requirements and industry standards in Life and Annuities Insurance.

Is experience in Salesforce delivery beneficial for this role?

Yes, experience in Salesforce delivery is considered a preferred skill that can help candidates stand out.

What are the working arrangements for this position?

This is a hybrid position requiring 2 days a week in a client office in Toronto, ON, while also allowing for flexible remote work.

How does Cognizant support work-life balance for this role?

Cognizant supports work-life balance through various wellbeing programs, ensuring that employees can manage their work commitments alongside personal responsibilities.

Consulting
Industry
10,001+
Employees

Mission & Purpose

Cognizant is a multinational technology company that provides a wide range of IT services and solutions to organisations worldwide. Their primary focus is on helping businesses transform and thrive in the digital age. Cognizant's mission and purpose are centred around delivering innovative and cutting-edge technology solutions that drive client success. They offer services such as digital strategy, consulting, technology implementation, and IT outsourcing, enabling companies to adapt to evolving market dynamics, enhance operational efficiency, and deliver exceptional customer experiences. Cognizant's ultimate goal is to empower their clients with the tools, insights, and capabilities needed to navigate complex technological landscapes and achieve their business objectives in an increasingly digital world.