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Program Manager

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Northeastern University

Jan 21

  • Job
    Full-time
    Mid & Senior Level
  • People, HR & Administration
    Education & Teaching
  • Boston
  • Quick Apply

AI generated summary

  • You need a Bachelor's degree, 3-5 years in program management, strong communication and analytical skills, teamwork experience, and proficiency in software and social media.
  • You will manage academic programs, support students and faculty, oversee curriculum changes, implement recruitment strategies, ensure accreditation, advocate for teaching needs, and enhance communications.

Requirements

  • Bachelor's degree required; Master's degree in a health-related, public health or policy, or other related field preferred.
  • Three to five years of program management experience as well as familiarity with the administration of graduate health related programs is desired. Demonstrated skills in evaluation methodologies (including database management) is preferred.
  • Mature, experienced professional, capable of independently leading program development, management, and performing a diverse range of academic support and management functions.
  • Preferred candidate will have experience with each of the following: academic program requirements; managerial principles and practices including budget tracking; program planning principles; program coordination principles, practices, and techniques; troubleshooting and solving complex program issues; customer service principles; presentation principles and practices; diverse populations and cultures.
  • Expected skills: high level of written and verbal communication skills; ability to encourage in productive team activities and solicit ideas as well as interact with students, faculty, staff, coworkers, supervisor, and the general public. Excellent analytical and problem-solving skills.
  • Advanced knowledge in implementing plans to respond to academic-related issues.
  • Ability to plan, coordinate, and implement program activities. Ability to research, analyze, and apply relevant information to the development of programmatic processes and guidelines.
  • Ensure compliance with applicable internal and/or external program requirements.
  • Excellent organizational skills.
  • Evidence of success working in a team environment. Proven capacity to learn new curricular and program development strategies.
  • High degree of self-motivation to lead and follow through with projects. Ability to relate well with all levels of the community and people of diverse backgrounds.
  • Able to multi-task, work both independently and as part of an interdisciplinary team.
  • Ability to handle confidential and sensitive information.
  • Proficiency with computer software, website development and management and social media (Facebook, LinkedIn, Instagram, etc.).
  • Provide and respond well to constructive feedback.

Responsibilities

  • The Program Manager reports to the Chair of the Department of Public Health and Health Sciences and is responsible for managerial oversight of assigned academic programs, working closely with the faculty directors of the assigned programs.
  • The Program Manager will work with the Department Chair and Associate Chair for Research/Chair of the Department’s Research Committee to facilitate committee tasks.
  • These may include administering the Department’s small grants program, and a mechanism for providing advice on grants and grantsmanship to early career colleagues.
  • This individual will be responsible for managerial and administrative aspects of their assigned academic programs, in five main areas: (1) Administration of academic programs; (2) Support of students and faculty in academic programs; (3) Management of changes and/or additions to curriculum, experiential teaching and other learning objectives: (4) Experiential learning and stakeholder support; and (5) Design and implementation of recruitment strategies for the academic programs, working with Northeastern departments including the global and PhD networks.
  • In each of these areas, elements of designing and implementing program evaluation will be accomplished; obtaining and maintaining accreditation tasks by the Council on Education for Public Health (CEPH) will be carried out for the assigned academic programs; course-related policies and procedures will be improved in coordination with the Registrar's Office; students’ needs will be addressed including registration, funding, degree audits, peer mentor matches, collecting annual progress reports, and referrals to NU services for visas, housing, mental health, and more.
  • The Program Manager will also advocate for program teaching needs.
  • The Program Manager will manage marketing and public relations activities for assigned academic programs.
  • The Program Manager will develop and maintain relationships with students, faculty, and alumni, as well as staff in relevant offices including Graduate Student Services in Bouvé College of Health Sciences, the Registrar's Office, Office of Global Services, and the Disability Resource Center.
  • In summary, the Program Manager will be responsible for performing professional and/or program management duties for the assigned academic programs offered in the Department of Public Health and Health Sciences by managing the daily activities, developing plans to achieve programmatic goals, implementing solutions, tracking the budget, and performing professional level work in the assigned areas of responsibility.
  • The Program Manager will serve as the department lead on enhancing communications with stakeholders for the purposes of enhancing program development opportunities and assuring a strong department social media presence in collaboration with communications staff at the college level.

FAQs

What qualifications are required for the Program Manager position?

A Bachelor's degree is required, and a Master's degree in a health-related, public health or policy, or other related field is preferred.

How many years of experience are needed for the Program Manager role?

Three to five years of program management experience is desired, along with familiarity with the administration of graduate health-related programs.

What skills should the preferred candidate possess?

The preferred candidate should have skills in evaluation methodologies, budget tracking, program planning, customer service, and high levels of written and verbal communication.

Is experience with diverse populations and cultures important for this role?

Yes, experience working with diverse populations and cultures is preferred for the Program Manager position.

What are the main areas of responsibility for the Program Manager?

The main areas include administration of academic programs, support for students and faculty, management of curriculum changes, experiential learning support, and recruitment strategy design.

Will the Program Manager need to handle confidential information?

Yes, the ability to handle confidential and sensitive information is required for the role.

What type of software and digital skills are necessary for the position?

Proficiency with computer software, website development and management, and social media platforms (such as Facebook, LinkedIn, and Instagram) is necessary.

Is there an opportunity for professional development in this role?

Yes, the Program Manager will work closely with faculty and may have involvement in grantsmanship tasks, offering opportunities for professional development.

What benefits are offered to employees at Northeastern University?

Northeastern University offers a comprehensive benefits package, including medical, vision, dental, paid time off, tuition assistance, wellness and life benefits, retirement, and commuting and transportation support.

How does Northeastern University support diversity and inclusion?

Northeastern University is committed to recruiting and supporting a broadly diverse community of faculty and staff and strives to foster an inclusive culture built on respect and inter-group cohesion.

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Northeastern University

Northeastern is a global, experiential, research university built on a tradition of engagement with the world.

Education
Industry
5001-10,000
Employees

Mission & Purpose

Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. We integrate classroom study with opportunities for professional work, research, service, and global learning in more than 100 countries. The same spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability. Northeastern offers a comprehensive array of undergraduate and graduate programs leading to degrees through the doctorate in nine colleges and schools, and select graduate programs at campuses in Boston, Charlotte, N.C., San Francisco Bay Area, Seattle, and Toronto. Campuses in Burlington, MA, and Nahant, MA, are home to research institutes for homeland security and coastal sustainability, respectively.

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