Logo of Huzzle

Home

Matches

Explore

Manage

Program Manager - Healthcare Services

image

Chewy

16d ago

  • Job
    Full-time
    Senior Level
  • Plantation

AI generated summary

  • You need a Bachelor’s degree, 5+ years in data-driven roles, strong analytical skills, CRM proficiency, and collaboration abilities. Experience in veterinary/pharmaceutical sectors is a plus.
  • You will drive operational efficiency, lead program strategy, collaborate across teams, and manage risks to ensure successful execution of healthcare service initiatives.

Requirements

  • Education & Experience: Bachelor’s degree and 5+ years' demonstrated ability of taking ownership and getting results in data-driven environment and experience building tools and programs to tackle problems.
  • Analytical & Technical Skills: Strong analytical skills, including financial and data modeling, proficiency with CRM tools, especially Salesforce, and experience operationalizing processes across Sales, Tech, and Operations teams.
  • Collaboration & Leadership: Natural ability to work cross-functionally and drive results as part of a team, strong influencing skills, with the ability to guide decisions and accelerate progress through data-backed recommendations.
  • Execution & Communication: Excellent time management and prioritization skills, high attention to detail and ability to adapt to changing priorities, clear, effective written and verbal communication skills, and willingness to travel as needed.
  • Bonus: MBA or Master’s degree
  • Proficiency with SQL, Lucidchart, or TeamGantt
  • Experience in the veterinary or pharmaceutical industry

Responsibilities

  • Drive Operational Efficiency: Identify workflow gaps and lead process improvements, implement best practices and automation to boost productivity, and support change management initiatives across the organization.
  • Lead Program Strategy & Execution: Set clear program goals and use data and improve performance, define KPIs to measure success and align with business objectives, and evaluate and prioritize projects based on business needs and team input.
  • Collaborate & Communicate Across Teams: Work closely with internal teams to optimize resources while getting results, use project management tools to lead high-volume initiatives efficiently, regularly update leadership on progress, risks, and roadblocks.
  • Manage Risk & Ensure Delivery: Proactively identify potential risks and resolve them before they escalate, and ensure smooth execution and on-time delivery of critical programs.

FAQs

What is the location for this Program Manager position?

The position is available in Plantation, FL, Bellevue, WA, or Boston, MA.

Is this a remote position?

No, this role is not a remote position; it requires a hybrid work model with 3 days in the hub location per week.

What qualifications are required for this role?

A Bachelor’s degree and 5+ years of demonstrated ability in a data-driven environment, along with experience in building tools and programs to tackle problems, are required.

What analytical skills are expected for this position?

Strong analytical skills, including financial and data modeling, proficiency with CRM tools (especially Salesforce), and experience in operationalizing processes across Sales, Tech, and Operations teams.

What kind of experience is preferred for candidates applying to this job?

Experience in the veterinary or pharmaceutical industry is preferred, along with familiarity with SQL, Lucidchart, or TeamGantt.

What kind of projects will the Program Manager be expected to lead?

The Program Manager will lead sophisticated, cross-functional projects aimed at improving operational efficiency, driving automation, and keeping teams aligned.

What is the main focus of the Chewy Health team?

The Chewy Health team is focused on transforming how veterinarians and pet parents care for pets through the PracticeHub platform.

What are the main responsibilities of the Program Manager?

Key responsibilities include driving operational efficiency, leading program strategy and execution, collaborating across teams, managing risks, and ensuring on-time delivery of critical programs.

Are there any additional preferred qualifications for this role?

Yes, an MBA or Master’s degree is a bonus.

What kind of communication skills are necessary for this role?

Clear and effective written and verbal communication skills, along with excellent time management and prioritization skills, are necessary.

image

Chewy

Our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere.

Retail & Consumer Goods
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

At Chewy, our mission is to be the most trusted and convenient destination for pet parents and partners, everywhere. We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential. We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that. At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch. Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey. We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets. We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.