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Program Manager- Homelessness Residential Services Case Management

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The Salvation Army

Jan 27

  • Job
    Full-time
    Senior Level
  • People, HR & Administration
    Healthcare
  • Melbourne
  • Quick Apply

AI generated summary

  • You need a degree in social work or related field, experience in social services, management skills, a Victorian Employee Working With Children Check, and a valid Victorian Driver Licence.
  • You will develop trauma-informed practices, lead case management systems, improve client satisfaction, supervise staff, and collaborate with teams to enhance client outcomes in homelessness services.

Requirements

  • A degree qualification in social work, social science, psychology, or related field, and extensive relevant experience in the social service sector including management and supervision of staff.
  • A current Victorian Employee Working With Children Check.
  • A valid Victorian Driver Licence.

Responsibilities

  • Develop and implement work practices and procedures that reflect a trauma informed, strength based, client centred practice.
  • Lead the development and implementation of Case Management processes and systems within the portfolio.
  • Develop strategies to improve client satisfaction in relation to service delivery.
  • Supervise and support staff providing services.
  • Develop and maintain a high level of collaboration with Program Managers and the Business Operations Team within the Homelessness Melbourne Metro Region to create productive relationships to enhance client outcomes.

FAQs

What is the job title for this position?

The job title is Program Manager - Homelessness Residential Services Case Management.

Where is this position located?

This position is based in West Melbourne, Victoria.

What organization is hiring for this role?

The Salvation Army is hiring for this role.

What are the main responsibilities of the Program Manager?

The main responsibilities include managing Residential Case Management Services, developing and implementing work practices, supervising staff, and collaborating with Program Managers and the Business Operations Team.

What qualifications are required for this position?

A degree qualification in social work, social science, psychology, or a related field, along with extensive relevant experience in the social service sector and management and supervision of staff, are required.

Is a Working With Children Check required for this job?

Yes, a current Victorian Employee Working With Children Check is required.

What type of employment is this position?

This is a permanent, full-time position.

What benefits does The Salvation Army offer to its employees?

Benefits include salary packaging, flexible working conditions, health and fitness discounts, paid parental leave, additional leave options, and an Employee Assistance Program.

How can I apply for this position?

You can apply by submitting a current CV and a cover letter detailing your alignment with the essential requirements of the role via the application link provided.

What is the closing date for applications?

Applications will close as soon as a suitable candidate is secured.

Is there an emphasis on diversity and inclusion in the hiring process?

Yes, The Salvation Army is committed to diversity and inclusion and encourages applications from individuals of various backgrounds, including Aboriginal and Torres Strait Islander people.

What qualities are sought in candidates for this role?

The organization is looking for compassionate individuals who share their mission and values, and who have the passion and drive to commit to a challenging and rewarding role.

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The Salvation Army

Dedicated to helping people in need overcome poverty, addiction, and spiritual and economic hardship across the U.S.

Non-profit
Industry
10,001+
Employees
1865
Founded Year

Mission & Purpose

The Salvation Army is the nation's largest direct provider of social services. Annually, we help millions overcome poverty, addiction, and spiritual and economic hardships by preaching the gospel of Jesus Christ and meeting human needs in His name without discrimination in nearly every zip code. By providing food, shelter, eviction prevention assistance, emergency disaster relief, rehabilitation, after-school and summer youth programs, spiritual enrichment, and more, The Salvation Army is doing the most good at nearly 7,000 centers of operation around the country. The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.