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Program Manager, REI Strategy Planning

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Amazon

1mo ago

  • Job
    Full-time
    Mid Level
  • Logistics
    Business, Operations & Strategy
  • Nashville

AI generated summary

  • You must have 3+ years in program management, process improvement, advanced Excel and SQL skills, cross-functional collaboration, stakeholder management, and project delivery experience.
  • You will lead stakeholder teams, solve complex project issues, identify cost-saving opportunities, communicate status to leaders, develop SOPs, and navigate tight timelines, with some travel required.

Requirements

  • 3+ years of program or project management experience
  • 3+ years of defining and implementing process improvement initiatives using data and metrics experience
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • 3+ years of driving end to end delivery, and communicating results to senior leadership experience
  • 3+ years of driving process improvements experience
  • Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
  • Experience building processes, project management, and schedules

Responsibilities

  • Lead multiple stakeholder teams to develop site level project timelines.
  • Solve complex problems that pose risk to project delivery and key milestones through inquisitive deep dives with stakeholder Subject Matter Expert (SME) input.
  • Lead stakeholder teams in identifying opportunities to reduce spend in assigned regions through analysis of available assets, business needs, and returns on investment.
  • Clearly communicate project and program issues and challenges to senior leaders in writing and via in-person/ remote meetings.
  • Assist in the development of Standard Operating Procedures (SOPs) to improve project/ program management efficiency.
  • Work within various time constraints to meet critical business needs.
  • Up to 15% travel required.

FAQs

What is the primary role of the Program Manager, REI Strategy Planning?

The primary role is to manage the planning, deployment, and implementation of delivery station retrofits, expansions, and network optimization initiatives within Amazon Logistics.

What qualifications are required for this position?

The basic qualifications include 3+ years of program or project management experience, 3+ years of process improvement experience using data and metrics, advanced knowledge of Excel and SQL, and experience working cross-functionally with various teams.

Is travel required for this position?

Yes, up to 15% travel is required for the role.

How important is stakeholder management in this role?

Stakeholder management is critical, as the Program Manager will act as a liaison between multiple stakeholders, including Design, Construction teams, and other departments.

What types of skills will this role require?

The role requires skills in project management, process improvement, data analysis, and effective communication with senior leadership and various stakeholders.

What is the expected approach to problem-solving in this role?

The role requires an individual to solve complex problems by conducting deep dives with subject matter experts and developing effective solutions to address gaps between teams, processes, and systems.

What is the work culture like in the team?

The team thrives on adaptability, ownership, initiative, and continuous improvement while leveraging data-driven decision-making and effective stakeholder management.

What types of projects will the Program Manager oversee?

The Program Manager will oversee projects related to delivery station retrofits, expansions, network optimization, and strategic initiatives focused on safety, capacity, and flow.

Are there opportunities for process improvement in this role?

Yes, the role involves identifying and implementing process improvements to enhance project and program management efficiency.

Does Amazon support a diverse and inclusive workplace?

Yes, Amazon is committed to a diverse and inclusive workplace and does not discriminate based on race, gender, or other legally protected status.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.