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Project Manager - Patient Support Center - Remote

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Optum

Nov 8

Applications are closed

  • Job
    Full-time
    Junior Level
  • Healthcare
  • Torrance
    Remote

Requirements

  • 2+ years of experience in healthcare industry or managed care
  • 2+ years of experience in project management
  • PMP certification from a PMI-recognized qualified educator
  • 1+ years of experience in integration specific projects
  • Computer literate
  • Solid PC-based business software skills (Access, Excel, PowerPoint, Word, Project, Visio, PowerBI) and other business tools
  • Solid ability to collaborate with senior leadership and other department directors/managers to define business process issues, analyze operational efficiencies, implement creative solutions, and measure delivery of service and products
  • Demonstrated skills working on and managing a variety of complex projects, designing solutions and handling direct customer contact
  • Ability to manage the entire project team including other Senior Project managers, Project Managers, Project Leads, Facilitators, subject matter experts and consultants
  • Demonstrated ability to conduct and interpret qualitative and quantitative analysis and problem-solving skills
  • Excellent written and verbal communication and presentation skills
  • Ability to work well with individuals in all levels of the organization as well as with external vendors and consultants
  • Ability to perform as an effective leader and team player in a highly collaborative environment
  • Demonstrated ability to exercise initiative, independent judgment and be a self-starter
  • Ability to function with no supervision
  • Ability to prioritize all activities under the project
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Responsibilities

  • Oversees all aspects of the project management cycle including scope planning, scope definition, activity sequencing, activity duration estimation, schedule development, resource planning, budgeting, project plan development and maintenance, risk management, reporting, implementation, measures development, and project wrap-up
  • Manages relationships, communications and expectations with the project executive, steering committee or sponsor
  • Provides leadership in helping to define and clarify the project objectives, scope and strategies
  • Develops communication materials that span individual projects in the project
  • Identifies and implements change management strategies and tactical plans that cross the organization’s functional barriers
  • Confirms the organization’s commitment and readiness for change, customer ownership and accountability for taking advantage of the business benefits
  • Performs cost analysis functions including ROIs, budgets and other benefits analyses as required for project
  • Identifies potential project risks and implements appropriate courses of action to address project slippage and develops strategies to mitigate future risks
  • Escalates critical issues to business sponsor or steering committee if necessary for appropriate and timely resolution as needed
  • Promotes the attainment of business benefits through a metrics project by setting performance targets and communicating results
  • Supports the collection of lessons learned and knowledge transfer across the organization
  • Helps ensure that key decision makers are involved to the appropriate degree in the appropriate aspects of the project
  • Works with project teams to identify integration points and dependencies across projects
  • Works to ensure that significant gaps and overlays do not exist across projects, efforts are combined when appropriate, and the timing and sequence of projects are appropriate
  • Deploys project resources by effectively managing budgets for projects by negotiating time commitments and resources for project teams
  • Utilizes standardized processes, tools, methodologies and presentation templates including project timetables, progress/milestone reports, financial reports, resource and issues tracking
  • Promotes adherence to standardized processes and strategic principles and actively shares knowledge with other members and improves the tools and processes used by staff
  • Maintains regular contact and generates periodic status reports for the project’s stakeholders
  • Performs additional duties as assigned

FAQs

Do we support remote work?

Yes, this position is fully remote and can be performed from anywhere within the U.S.

What are the primary responsibilities of the Project Manager?

The primary responsibilities include overseeing the project management cycle, managing relationships and communications with stakeholders, defining project objectives and scopes, performing cost analysis functions, identifying project risks, and ensuring project goals are met.

What qualifications are required for this role?

The required qualifications include 2+ years of experience in the healthcare industry or managed care and 2+ years of experience in project management.

Is a PMP certification necessary for this position?

While a PMP certification is preferred, it is not a mandatory requirement for this position.

What skills are essential for the Project Manager role?

Essential skills include strong communication and collaboration abilities, proficiency in business software (such as Access, Excel, PowerPoint, Word, Project, Visio, PowerBI), project management experience, and the ability to perform independent judgment and initiative.

Are there opportunities for career development?

Yes, employees will be rewarded and recognized for their performance, with clear direction provided on how to succeed and opportunities for development in other roles.

What is the salary range for this position?

The salary range for this role is $70,200 to $137,800 annually, depending on several factors including local labor markets, education, work experience, and certifications.

Will I need to pass a drug test to be employed?

Yes, candidates are required to pass a drug test before beginning employment as OptumCare is a drug-free workplace.

How does UnitedHealth Group promote diversity and equity?

UnitedHealth Group is committed to enabling and delivering equitable care that addresses health disparities and improving health outcomes, with a focus on creating a healthy atmosphere for all individuals.

What additional benefits are offered to employees?

In addition to salary, UnitedHealth Group offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase options, and 401k contributions, all of which are subject to eligibility requirements.

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Optum

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Optum is a health services and technology company that provides a wide range of solutions to improve healthcare delivery and outcomes. They offer services in healthcare management, data analytics, pharmacy benefit management, and technology solutions to healthcare providers, payers, employers, and government agencies. Optum's ultimate mission is to improve the health system's efficiency and effectiveness, creating a healthier world for everyone. Their purpose lies in collaborating with healthcare partners to address complex challenges, such as improving care coordination, reducing healthcare costs, and enhancing patient experiences. By leveraging data-driven insights and innovative technology, Optum aims to empower healthcare professionals and organisations to deliver high-quality, patient-centered care and drive positive healthcare outcomes for individuals and communities worldwide.

Culture & Values

  • Integrity

    Honour commitments. Never compromise ethics.

  • Compassion

    Walk in the shoes of people we serve and those with whom we work.

  • Relationships

    Build trust through collaboration.

  • Innovation

    Invent the future, learn from the past.

  • Performance

    Demonstrate excellence in everything we do.

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