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Protection Account Manager - Strategic Sales

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GM Financial

30d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Fort Worth

AI generated summary

  • You need automotive dealership experience, a Bachelor's degree (or equivalent), F&I knowledge, Salesforce familiarity, solid B2B sales performance, and readiness to travel and relocate.
  • You will train dealerships, enhance F&I sales processes, guide turnover techniques, analyze dealer data, address issues, and collaborate with the SDM team to boost dealer performance and compliance.

Requirements

  • Automotive dealership experience with a desire to build relationships in a consultative sales role managing a territory.
  • Long-term mobility is beneficial for career development and advancement within the sales organization at GM Financial.
  • Bachelor’s degree strongly preferred, though extensive relevant experience may be substituted for education.
  • Knowledge of dealership operations required; in-dealership F&I experience strongly preferred.
  • Working knowledge of Salesforce.com preferred.
  • A proven track record of quality sales performance and client satisfaction; B2B preferred.
  • This PAM role is based at our Corporate Headquarters in Fort Worth, TX, during the 4 months of training and will require extensive travel including overnight stays.
  • You will be required to have a current valid state issued driver’s license.
  • At the end of the training, you must be willing to relocate to “Anywhere USA” which is anywhere we have a territory in the US.
  • This role will require overnight travel upon final relocation to an assigned territory, as well as the need to respond to dealers outside of normal business hours.

Responsibilities

  • Perform in-dealership one-on-one training and menu selling demonstrations
  • Model and refine GM Financial F&I sales process with dealer and customers to increase effectiveness, compliance, and demonstrate profit potential and customer satisfaction
  • Provide guidance on effective turnover processes between Sales and F&I, customer interview, menu presentation, and closing techniques
  • Demonstrate best practices of available reporting tools and dealer-facing systems (without working in dealer systems, printing documents, or customer signatures)
  • Utilize the Strategic Development Manager (SDM) support team to maximize dealer performance, providing upfront expectations and ongoing communication
  • Participate in new account acquisition process activities
  • Communicate updates and opportunities using the internal CRM system and directly to Regional Sales Manager
  • Analyze dealer-specific data using reporting tools and take appropriate action
  • Work to resolve dealership issues related to billing, systems, contracts in transit, etc
  • Identify and resolve dealer issues presenting excessive risk to GM Financial

FAQs

What is the primary focus of GM Protection Sales?

GM Protection focuses on branded vehicle protection product sales as part of GM Financial, working with GM dealers to drive product sales, customer loyalty, and profitability.

What is the duration of the Protection Account Manager Strategic Sales Program?

The program lasts for 4 months and prepares participants for a Protection Sales Representative territory assignment.

Will there be travel involved in this role?

Yes, frequent travel will be required throughout the program, including up to one week at a time visiting dealerships across the contiguous United States.

What are the key responsibilities of the Protection Account Manager?

Key responsibilities include providing in-dealership training, modeling GM F&I sales processes, guiding effective turnover processes, demonstrating reporting tools, analyzing dealer-specific data, and resolving dealership issues.

Is automotive dealership experience required for this position?

Yes, automotive dealership experience is required, along with a desire to build relationships in a consultative sales role.

What educational background is preferred for this role?

A Bachelor's degree is strongly preferred, though extensive relevant experience may be substituted for education.

What is the starting salary for this position?

The starting salary is $75,000 a year, plus an annual bonus.

Are there any relocation requirements for this position?

Yes, after training, candidates must be willing to relocate to "Anywhere USA" based on company needs, not personal preference.

What kind of benefits are offered for this role?

The role offers a generous benefits package that includes 401K matching, bonding leave for new parents, tuition assistance, GM employee auto discount, and more.

Is prior experience with Salesforce.com preferred?

Yes, working knowledge of Salesforce.com is preferred for this role.

Will corporate housing be provided during the training period?

Yes, corporate housing and a pool vehicle will be provided during the training if applicable.

What type of work-life balance can candidates expect in this role?

This is a field-based role with independent scheduling, allowing for flexibility while meeting with multiple dealerships daily.

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GM Financial

Teamwork | Excellence | Integrity | Diversity, Equity and Inclusion | Community Investment

Finance
Industry
5001-10,000
Employees
1992
Founded Year

Mission & Purpose

GM Financial is the captive finance company and the wholly owned subsidiary of General Motors and is headquartered in Fort Worth, Texas. The company is a global provider of auto finance solutions, with operations in North America, Latin America and China. Through our long-standing relationships with auto dealers, we offer attractive retail loan and lease programs to meet the needs of each customer. We also offer commercial lending products to dealers to help them finance and grow their businesses. GM Financial employs more than 9,000 hard-working team members, and we're always looking for new people with diverse talents. GM Financial is a workplace where dedicated people have the opportunity to work together and celebrate our successes. Our culture is based on respect, integrity, innovation and personal development. GM Financial is committed to strengthening the communities where we live and work. Each year, we select several philanthropic organizations to support through our Signature Events program. The company and its team members actively support these organizations through many company-wide initiatives; in addition we support numerous other nonprofit organizations through sponsorships and monetary donations. For more information, visit www.gmfinancial.com. NMLS #2108 (https://nationwidelicensingsystem.org/about/Pages/NMLSConsumerAccess.aspx)

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