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PT Sales Ambassador

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Ralph Lauren

27d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Barstow

AI generated summary

  • You should have sales experience, strong communication skills, the ability to lift 30 lbs, operate a register, and work flexible hours while building positive relationships with customers.
  • You will deliver exceptional customer service, drive sales, coach team members, build customer relationships, manage data, maintain visual standards, and support training and team initiatives.

Requirements

  • 1. Sales experience in a complex, high-volume or high-profile specialty environment preferred
  • 2. Ability to effectively communicate with customers and store personnel.
  • 3. Ability to maneuver around the sales floor, stock/dressing room, cashwrap and office; work around/with chemicals,
  • 4. Ability to Lift/climb up to 30 lbs. and climb moderately.
  • 5. Ability to operate the register, stand, move and walk for multiple hours.
  • 6. Ability to work a flexible schedule to meet the needs of the business, which will require day, evening, and weekends.
  • 7. Ability to build and maintain positive working relationships with customers, management, and co-workers.
  • 8. Experience selling to customers using digital tools preferred

Responsibilities

  • 1. Deliver exceptional customer service by understanding customer needs, showcasing detailed product knowledge, and offering personalized and thoughtful styling recommendations.
  • 2. Strategize personal business growth to boost individual productivity through comprehensive wardrobing, successful outreach and leveraging digital tools to enhance clienteling.
  • 3. Drive sales achievement by supporting team in achievement of monthly, quarterly, and annual sales plans by collaborating with the team to uphold standards of excellence across all touchpoints of the brands policies and procedures.
  • 4. Provide guidance and help coach Brand Ambassadors to deliver customer centric behaviors and relationship building skills to contribute to overall team success.
  • 5. Develops genuine connections with customers while advising customers while aligning product recommendations that align with their preferences.
  • 6. Understand sales goals and objectives and consistently meets or exceeds individual Key Performance Indicators (SPH, data capture, etc) and utilizes key tools and resources to effectively drive performance.
  • 7. Understand how to adapt and showcase product differently based on if a customer is remote or in-person, showing flexibility based on customer needs.
  • 8. Customer Relationship Management (CRM): Utilizing tools like Polo connect to capture meaningful customer data to support clienteling and additional business initiatives.
  • 9. Participates in store and company initiatives and community outreach.
  • 10. Effectively balance tasks while prioritizing the RL experience, ensuring the customer experience is always priority.
  • 11. Provides necessary feedback to Management on category opportunities or needs.
  • 12. Maintains store visual standards and uses visual techniques and company guidelines to maintain.
  • 13. Supports a professional and positive work environment, champions company core values and upholds company policies, collaborates with colleagues, and contributes to a cohesive and inclusive team environment.
  • 14. Supports and participates in team training and company initiatives to execute business results.
  • 15. Supports the store and team in finding top talent by engaging in networking and sourcing talent.

FAQs

What is the job title for this position?

The job title is PT Sales Ambassador.

Where is this job located?

This job is located in Barstow, California.

What is the pay range for this position?

The pay range for this position is $16.50 - $20.21 per hour, depending on experience and geographic location.

What company is hiring for this position?

Ralph Lauren Corporation is hiring for this position.

What are the primary responsibilities of a Sales Ambassador?

A Sales Ambassador is responsible for delivering exceptional customer service, driving sales achievement, developing genuine connections with customers, and supporting team initiatives among other duties.

Is sales experience required for this role?

While not strictly required, sales experience in a complex, high-volume or high-profile specialty environment is preferred.

Are candidates expected to work flexible hours?

Yes, candidates are expected to work a flexible schedule that includes days, evenings, and weekends to meet the needs of the business.

What skills are necessary for this role?

Necessary skills include effective communication, the ability to build and maintain positive relationships, and experience selling to customers using digital tools.

Does this job include any physical requirements?

Yes, the job requires the ability to lift/climb up to 30 lbs., maneuver around the sales floor and stock/dressing room, and stand or move for multiple hours.

Will there be opportunities for advancement within the company?

Yes, Sales Ambassadors are considered leaders within the store and are viewed as entry points for future Management roles within Ralph Lauren.

Are team members encouraged to participate in community outreach?

Yes, participation in store and company initiatives, including community outreach, is part of the job responsibilities.

What type of training is provided to Sales Ambassadors?

Sales Ambassadors are expected to support and participate in team training and company initiatives to execute business results.

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Ralph Lauren

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.