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QA Engineer

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  • Job
    Full-time
    Mid & Senior Level
  • Software Engineering
    IT & Cybersecurity
  • London

Requirements

  • Strong stakeholder management skills, with the ability to influence and collaborate effectively both internally and externally.
  • A dynamic, problem-solving approach focused on delivering high-value solutions.
  • A passion for innovation and continuous improvement, translating industry trends into practical solutions.
  • The ability to recognise and prioritise business objectives, guiding others toward achieving these goals.
  • Proven ability to manage both business and IT changes, helping shape future direction.
  • Excellent communication skills, with fluency in written and spoken English, and a commitment to fostering a positive working environment.
  • Hands-on experience in an Agile environment, working closely with developers and automation engineers.
  • A proven track record of defining test strategies for complex solutions, with strong experience using JIRA and test case management tools like Zephyr.
  • Expertise in various testing approaches: Automation, Exploratory, Scripted, etc.
  • Experience with automation frameworks (e.g., Selenium), programming (Java, Groovy), and Build Automation tools (e.g., Jenkins, Gradle).
  • Experience working in digital product teams and participating in Agile sprint cycles and ceremonies.

Responsibilities

  • Collaborate with the Product Owner and team to define User Story Acceptance Criteria and the Definition of Done, ensuring testability for new features.
  • Define test strategies, working with Agile team members to ensure collective quality ownership.
  • Work closely with Automation Engineers to identify test scenarios for automation.
  • Ensure clear communication on unit test coverage and feature testing with Developers.
  • Translate user stories into high-level test scenarios, incorporating data like Google Analytics and key user journeys.
  • Plan and execute manual functional testing, ensuring transparent quality reporting and automated test coverage.
  • Manage issues in collaboration with the team, keeping the Product Owner informed to prioritise actions appropriately.
  • Lead agile ceremonies, acting as the voice of quality and driving improvements in processes, tools, and ways of working.
  • Mentor and coach new team members, promoting continuous improvement with a “Shift Left” mentality.
  • Ensure that all newly developed features comply with Accessibility (WCAG) standards.

FAQs

What is the main responsibility of the QA Engineer at British Airways?

The QA Engineer will play a key role in driving British Airways' digital transformation, ensuring that new digital products and solutions meet the highest standards of quality, efficiency, and value.

What methodologies does the QA Engineer role involve?

The role involves working in an Agile environment, collaborating with Agile team members, and leading agile ceremonies, all while adhering to agile testing principles.

What type of testing will the QA Engineer be responsible for?

The QA Engineer will be responsible for manual functional testing, defining test strategies, and collaborating with Automation Engineers to identify test scenarios for automation.

What tools and technologies should the QA Engineer be familiar with?

The QA Engineer should have experience with JIRA, test case management tools like Zephyr, automation frameworks such as Selenium, programming languages like Java and Groovy, and Build Automation tools like Jenkins and Gradle.

Will the QA Engineer have opportunities for mentorship?

Yes, the QA Engineer will have the opportunity to mentor and coach new team members, promoting continuous improvement within the team.

What kind of career progression opportunities exist in this role?

Employees are encouraged to consider opportunities across the business to develop and progress, allowing for career advancement within British Airways.

What is the company’s stance on inclusion and diversity?

British Airways is committed to creating an inclusive workplace and recognizes that diverse representation among employees is crucial for innovation.

What benefits are offered to employees?

Employees receive access to staff travel benefits, including unlimited basic and premium standby tickets on British Airways flights, discounted airfares for friends and family, and a competitive salary.

Does the QA Engineer need to comply with any specific standards?

Yes, the QA Engineer must ensure that all newly developed features comply with Accessibility (WCAG) standards.

What skills are important for stakeholder management in this role?

Strong interpersonal skills, the ability to influence and collaborate effectively, and excellent communication skills in both written and spoken English are crucial for effective stakeholder management.

The flag carrier of the United Kingdom

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

At British Airways, we take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. Now, we’re looking to build on this spirit and passion to make tomorrow even better. If you’re made the same way as us, discover how great it feels to connect Britain with the world, and the world with Britain like no one else.

Benefits

  • Discounted travel

    Heavily discounted air travel for yourself, friends and family accompanied with a generous annual leave entitlement or 26 days to turn your bucket list into reality.

  • Champion Sustainability

    Play a part in driving our sustainability agenda through fundraising for charity partners, volunteering for charities or championing our colleague diversity networks.

  • Become an ambassador

    Access our Graduate and Apprentice Networks to learn from current and former colleagues on our schemes, and volunteer to inspire the next generation to consider an aviation career.

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