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QA Engineer

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Deskpro

7d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Software Engineering
  • London

AI generated summary

  • You must have QA engineering experience, knowledge of manual and automated testing (Playwright), strong communication skills, defect triaging experience, and familiarity with Agile processes.
  • You will manually test stories and bug fixes, advocate for QA needs in scrum meetings, triage defects, run regression tests, and automate exploratory tests using Playwright.

Requirements

  • Proven experience in QA engineering or software testing, ideally within an Agile development environment.
  • Solid knowledge of manual testing practices and automated testing using tools like Playwright (JS/TS) or similar.
  • Strong communication and collaboration skills to work effectively with development and product teams.
  • Experience with triaging defects and working directly with developers to ensure quick issue resolution.
  • Familiarity with regression testing and smoke testing as part of release cycles.
  • A keen eye for detail and a passion for ensuring a high-quality user experience.
  • Familiarity with Agile processes and tools.
  • Must be able to attend our Wimbledon office at least 2 days per week.

Responsibilities

  • Work closely with scrum teams to manually test stories and bug fixes ensuring that each release is of the highest quality.
  • Advocate for QA needs during scrum meetings and refinements, ensuring testing requirements are well-defined and understood across the team.
  • Assist in triaging and reproducing defects, ensuring quick identification of issues and their efficient resolution.
  • Run regression and smoke tests on an ad-hoc basis and during release cycles, maintaining system stability.
  • Convert appropriate exploratory tests into automated Playwright tests (JS/TS), enhancing our automation coverage and streamlining our testing process.

FAQs

Do we support remote work?

Yes, we do support remote work but in a hybrid format, requiring attendance at our Wimbledon office at least 2 days per week.

What skills are required for the QA Engineer position?

The QA Engineer position requires proven experience in QA engineering or software testing, knowledge of manual testing practices and automated testing using tools like Playwright (JS/TS), strong communication and collaboration skills, experience with defect triaging, familiarity with regression and smoke testing, and a keen eye for detail.

What tools do you use for automated testing?

We primarily use Playwright (JS/TS) for automated testing to help enhance our automation coverage and streamline our testing process.

Is experience in an Agile environment necessary?

Yes, experience working within an Agile development environment is ideal for this role.

What benefits does Deskpro offer?

Deskpro offers a competitive salary, generous share options, private healthcare, gym discounts, bike storage, office perks such as unlimited beverages and snacks, flexible working environment, and opportunities for growth within a growing company.

What is the role of a QA Engineer at Deskpro?

A QA Engineer at Deskpro is responsible for manually testing stories and bug fixes, advocating for QA needs during scrum meetings, assisting in triaging defects, running regression and smoke tests, and contributing to automating exploratory tests with Playwright.

Are there opportunities for growth within the company?

Yes, there are growth opportunities at Deskpro as we are a growing software company, and employees can make a significant impact on our products and processes.

What is the office culture like at Deskpro?

Deskpro fosters a friendly, fast-moving startup environment with great transport links and amenities, as well as social events like BBQs, Monday breakfasts, and Thursday lunches.

What kind of testing will the QA Engineer be involved in?

The QA Engineer will be involved in manual testing, regression testing, smoke testing, and converting exploratory tests into automated tests using Playwright.

How does the QA Engineer collaborate with other teams?

The QA Engineer collaborates closely with scrum teams, developers, and product teams to ensure quality standards are met and testing requirements are well-defined and communicated.

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Deskpro

Helpdesk software you can depend on

Technology
Industry
11-50
Employees
2002
Founded Year

Mission & Purpose

Deskpro is a helpdesk software solution that helps companies manage their communication with their customers and user base across a multiple channels; email, live chat, voice, social media. Includes all relevant support tools such as ticketing, live chat, CRM, and knowledgebase. Clients for Deskpro have come from a range of industries. Some of the more well known include: Microsoft, Siemens, P&G, Vodafone, HMRC, CapitalOne, Panasonic, NHS, Valve, Brown University, Hotel Chocolat, Garmin, Team USA, Arrow, Pure, Xerox, 1&1, Booz Allen Hamilton, US Department of Defence. Some of the awesome benefits of working at Deskpro - We are a friendly startup-team based in central Wimbledon, 3 minutes walk from the mainline train-station. - Fantastic transport links (train, District and Northern line tubes, buses, trams), all within 3 minutes walk. - 2 minute walk from shops, restaurants, pubs and gyms. - Lovely new offices, BBQs in the summer, team Monday breakfasts and Friday lunches. Unlimited coffee, tea, soft drinks and snacks and beers for Friday afternoon. - A mixture of autonomy over your role and real responsibilities to the team and business. - Competitive salaries and company bonus scheme. - Your choice of computer equipment. - Bike storage, Parking options, Pension Scheme