FAQs
What is the main responsibility of the Quality Analyst in this role?
The main responsibility of the Quality Analyst is to assess content quality (text, video, and/or audio) in English for the Great British market, ensuring compliance with Trust & Safety requirements.
Is full proficiency in English required for this position?
Yes, full English language proficiency is a minimum qualification for this position.
What type of educational background is preferred for this role?
A Bachelor's degree or above is preferred, although a high school degree and first experience in a high-paced work environment are the minimum qualifications.
What opportunities for professional growth does TikTok provide for its employees?
TikTok is committed to employee wellbeing and offers comprehensive programs to support physical and mental health throughout an employee's journey with the company, promoting a culture of continuous learning and growth.
Is experience in content quality assurance necessary for this position?
While it is not mandatory, past experience in content quality assurance for short video content is preferred.
What skills are essential for managing multiple responsibilities in this role?
Great time management skills, the ability to organize effectively, and the capability to handle confidential and sensitive information in a professional manner are essential for managing multiple responsibilities.
Will the role involve collaborating with other teams?
Yes, the role involves close collaboration with internal and/or external teams for quality improvement, root cause analysis, and hosting training and calibration meetings.
What tools will be used for data analysis in this role?
Basic knowledge of Excel or Google Sheets is required, while intermediate knowledge is preferred for analyzing data sets and drawing actionable conclusions.
What are the work conditions in terms of pace and environment?
The role is in a high-paced, quickly changing work environment, where resilience in facing challenges and quick adaptation to changes are necessary.
How does TikTok address the challenges of the Trust and Safety area?
TikTok acknowledges the emotional and psychological demands of working in Trust & Safety and is committed to employee wellbeing, providing support and resources throughout each employee's journey.