FAQs
What is the role of a Quality Analyst - KYC?
The role involves reviewing subject information from various sources, assessing potential risks associated with that subject, conducting public records research, and providing detailed written narratives of findings. Additionally, the Quality Analyst performs quality assurance checks on alerts and reports and provides feedback and training to EDD Specialists.
What qualifications are required for this position?
A minimum of 6+ years of experience in Transaction Monitoring (TM), Enhanced Due Diligence (EDD), and/or investigative public records and open source research is required, along with strong investigation and analytical skills.
Is a specific degree necessary for this position?
While not mandatory, a Bachelor's degree from an accredited college or university is preferred.
What soft skills are necessary for this role?
Excellent English verbal, written, and comprehension skills, strong interpersonal communication skills, organization, punctuality, and a focus on quality are essential for this position.
What tools or software proficiency is preferred?
Strong proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint, is considered beneficial for this role.
Are there any specific working hours required?
Yes, the role may require working in extended shifts, on weekends, holidays, and at night based on project requirements.
What are the responsibilities related to quality assurance?
Responsibilities include performing quality assurance checks on the alerts reviewed by analysts, evaluating EDD reports, providing feedback based on quality scores, and maintaining a log of feedback and quality scores.
Does Guidehouse offer any support for career development?
Yes, Guidehouse encourages counseling and training of EDD Specialists to ensure improvement in their work product and overall skill development.
Is there an opportunity for growth within the company?
Yes, Guidehouse values a diverse and supportive workplace and provides opportunities for career development and growth.
How does Guidehouse handle equal employment opportunities?
Guidehouse is an Equal Employment Opportunity/Affirmative Action employer and provides consideration for employment to all qualified applicants without discrimination.