FAQs
What are the primary responsibilities of a Radiology Admin Assistant / Receptionist?
The primary responsibilities include greeting patients and visitors, accurately entering details into the Radiology Information System, handling queries, liaising with other departments, and providing a fast and responsive appointments service.
Is there a requirement for communication with healthcare professionals?
Yes, the role involves liaising regularly with secondary care staff, GP surgeries, and other departments.
What information needs to be handled in this position?
The position involves receiving and handling information regarding referrals to the radiology service within set timescales.
Is there an emphasis on meeting waiting time targets?
Yes, ensuring that waiting time targets, including 2-week referrals, are met is an important aspect of the role.
Will I be required to send and receive images?
Yes, sending and receiving images via Radiology IT systems is part of the job duties.
What kind of admin support will I be providing?
You will be providing general admin support to ensure the smooth operation of the radiology department.
Do I need to manage appointments for patients?
Yes, providing a fast and responsive appointments service to patients is a key responsibility of this role.