Radiology Medical Secretary

East Lancashire Hospitals NHS Trust

13d ago

Job
Full-time
Junior, Mid & Senior Level

AI generated summary

You must efficiently manage workloads, support report production, handle correspondence, maintain records, liaise with stakeholders, and assist with training while ensuring confidentiality.
You will manage workflows, assist Radiologists with reports, handle patient inquiries, maintain records, support scheduling, and ensure efficient operations while maintaining confidentiality.

Requirements

- Prioritise workload to enable the efficient workflow of the Radiology secretarial services.
- Support the Consultant Radiologists in producing diagnostic imaging reports, utilising the RIS, PACS or alternatives in the event of system failures. This includes direct reporting shorthand and audio typing.
- Typing, printing and distribution of the diagnostic report to the referring clinician or department as determined by service level agreements.
- Type basic Radiology reports using the digital dictation system within the RIS or PACS.
- Support the Radiology management team with tracking of waiting lists.
- Type letters from the Winscribe system.
- Type invoices and letters relating to the legal department and keep up to date records and files for legal purposes. Informing the finance department of private and category II patients for purposes of recovering the appropriate hospital fees. Dealing with private and category II patients as necessary and liaising with the relevant clinical staff.
- Ensure verification prior to dispatch of reports to referring clinicians.
- Contribute to the effective distribution of Radiology reports to referrers, secretaries, and GPs.
- Liaise with patients, clinicians, Radiology staff and other service users to ensure the patient pathway is efficient and robust, dealing effectively with any queries that may arise.
- Keep Consultants’ diaries in respect of holidays/study leave and meetings, informing relevant personnel are informed, and lists adjusted accordingly.
- Exercise independent judgement and initiative when problems arise by taking appropriate actions to resolve problems or by escalating to the appropriate person.
- Communicate urgent reports to appropriate clinicians in line with departmental protocols.
- Open and sort consultants’ mail, shorthand and typing for the Directorate in respect of general correspondence.
- Book hotel reservations and travel in respect of courses attended by the Radiologists and deal with subsequent travel claims.
- Carry out housekeeping duties on the RIS and PACS under the guidance of the RIS/PACS management team to ensure the patients records are correct and reports are processed efficiently and safely.
- Validate waiting lists to ensure that patient records are correct, patients progress through the pathway and reports are processed efficiently and safely.
- Prepare agendas, attend meetings, and produce minutes of the same, assist with the preparation of papers and articles for publication and/or meetings.
- Monitor, co-ordinate and manage seminar/student rooms’ usage for meetings.
- Contribute to the smooth running of the department by carrying out other clerical tasks under the supervision or the Radiology Administration Manager.
- Participate as necessary in quality assurance and clinical audit programmes.
- Maintain confidentiality of information always relating to patients and colleagues.
- Assist with training of new secretarial staff to the department.

Responsibilities

- Prioritise workload to enable the efficient workflow of the Radiology secretarial services.
- Support the Consultant Radiologists in producing diagnostic imaging reports, utilising the RIS, PACS or alternatives in the event of system failures. This includes direct reporting shorthand and audio typing.
- Typing, printing and distribution of the diagnostic report to the referring clinician or department as determined by service level agreements.
- Type basic Radiology reports using the digital dictation system within the RIS or PACS.
- Support the Radiology management team with tracking of waiting lists.
- Type letters from the Winscribe system.
- Type invoices and letters relating to the legal department and keep up to date records and files for legal purposes. Informing the finance department of private and category II patients for purposes of recovering the appropriate hospital fees. Dealing with private and category II patients as necessary and liaising with the relevant clinical staff.
- Ensure verification prior to dispatch of reports to referring clinicians.
- Contribute to the effective distribution of Radiology reports to referrers, secretaries, and GPs.
- Liaise with patients, clinicians, Radiology staff and other service users to ensure the patient pathway is efficient and robust, dealing effectively with any queries that may arise.
- Keep Consultants’ diaries in respect of holidays/study leave and meetings, informing relevant personnel are informed, and lists adjusted accordingly.
- Exercise independent judgement and initiative when problems arise by taking appropriate actions to resolve problems or by escalating to the appropriate person.
- Communicate urgent reports to appropriate clinicians in line with departmental protocols.
- Open and sort consultants’ mail, shorthand and typing for the Directorate in respect of general correspondence.
- Book hotel reservations and travel in respect of courses attended by the Radiologists and deal with subsequent travel claims.
- Carry out housekeeping duties on the RIS and PACS under the guidance of the RIS/PACS management team to ensure the patients records are correct and reports are processed efficiently and safely.
- Validate waiting lists to ensure that patient records are correct, patients progress through the pathway and reports are processed efficiently and safely.
- Prepare agendas, attend meetings, and produce minutes of the same, assist with the preparation of papers and articles for publication and/or meetings.
- Monitor, co-ordinate and manage seminar/student rooms’ usage for meetings.
- Contribute to the smooth running of the department by carrying out other clerical tasks under the supervision or the Radiology Administration Manager.
- Participate as necessary in quality assurance and clinical audit programmes.
- Maintain confidentiality of information always relating to patients and colleagues.
- Assist with training of new secretarial staff to the department.

FAQs

What are the primary responsibilities of a Radiology Medical Secretary?

The primary responsibilities include providing comprehensive secretarial support to Consultant Radiologists, producing diagnostic imaging reports, managing waiting lists, effective communication with patients and clinicians, and maintaining confidentiality.

What skills are essential for this role?

Essential skills include strong typing and audio typing proficiency, effective communication, organizational skills, the ability to prioritize workload, and familiarity with RIS and PACS systems.

Is experience in the healthcare sector required for this position?

While experience in the healthcare sector is beneficial, it is not explicitly required. However, candidates should be comfortable working in a medical environment.

What tools or systems will I be using as a Radiology Medical Secretary?

You will primarily use the Radiology Information System (RIS), Picture Archiving and Communication System (PACS), and digital dictation systems like Winscribe.

How does this role contribute to patient care?

This role contributes to patient care by ensuring efficient processing and distribution of diagnostic reports, assisting in maintaining accurate patient records, and providing essential support to the clinical team.

Will I be trained in specific systems used for this role?

Yes, training will be provided on the specific systems and tools used in the department, including RIS, PACS, and digital dictation software.

What is the work environment like for a Radiology Medical Secretary?

The work environment is supportive and collaborative, within a healthcare setting where staff are dedicated to providing safe, personal, and effective patient care.

Are there opportunities for career development in this position?

Yes, the organization supports continuous professional development and encourages staff to expand their scope of practice.

How will I manage the Consultant Radiologists' schedules?

You will be responsible for keeping consultants' diaries updated regarding holidays, study leave, and meetings, while informing relevant personnel of any adjustments.

What is the focus of the East Lancashire Hospitals NHS Trust where this position is located?

The focus is on providing high-quality acute secondary healthcare and being recognized for offering safe, personal, and effective care to all patients.

East Lancashire Hospitals NHS Trust

Delivering safe, personal and effective care

Science & Healthcare

Industry

5001-10,000

Employees

2003

Founded Year

Mission & Purpose

East Lancashire Hospitals NHS Trust provides comprehensive healthcare services across several hospitals in East Lancashire, including emergency care, surgery, and specialized treatments. Their ultimate mission is to deliver high-quality, patient-centered care while improving health outcomes and promoting well-being. Their purpose is to ensure accessible, effective, and compassionate healthcare for the communities they serve, focusing on both immediate and long-term health needs.