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Radiotherapy Support Worker

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Torbay and South Devon NHS Foundation Trust

7d ago

  • Job
    Full-time
    Entry Level
  • Healthcare

AI generated summary

  • You must be caring, IT proficient, detail-oriented, able to make complex decisions, and solve problems to optimize capacity. Availability for flexible 7.5-hour workdays is required.
  • You will schedule appointments, validate coding, manage admin tasks, liaise with patients and staff, and ensure a patient-focused service in radiotherapy.

Requirements

  • We are looking for someone who is caring, polite, enthusiastic and works well in a team.
  • You will need to be IT proficient and able to quickly learn new IT systems and have excellent attention to detail.
  • Coupled with this we are looking for someone who is able to make complex decisions with regard to waiting list management (within set guidelines) and an aptitude for problem solving to ensure capacity is maximised.
  • Regarding working hours/days – this can be discussed at interview and could be worked 7.5 hours a day over four days, or spread over five days, within Monday to Friday and core hours of the service.

Responsibilities

  • You will be responsible for scheduling radiotherapy appointments, collating and validating radiotherapy coding and completing general administrative tasks as required.
  • In addition to this, the role will involve liaising with patients and our multi-professional team.
  • The Radiotherapy Support Worker will be responsible for providing a high standard of administrative support and a highly professional, patient-focused service to the Radiotherapy service.
  • The post holder will be responsible for Radiotherapy administration including the booking of patients through the Radiotherapy Pathway ensuring all associated tasks are completed in accordance with local protocol.
  • The post holder will liaise on a daily basis with a range of staff including radiographers, nursing staff, clerical and secretarial staff, healthcare scientists, consultant clinical oncologists and chemotherapy schedulers.
  • The post holder will liaise directly with the patient regarding their pre-treatment or treatment appointment, providing information and reassurance.

FAQs

What are the main responsibilities of a Radiotherapy Support Worker?

The main responsibilities include scheduling radiotherapy appointments, collating and validating radiotherapy coding, completing general administrative tasks, and liaising with patients and the multi-professional team.

What qualities are you looking for in a candidate?

We are looking for someone who is caring, polite, enthusiastic, able to work well in a team, IT proficient, has excellent attention to detail, and possesses problem-solving skills.

What are the working hours for this position?

The working hours can be discussed at the interview and could be worked as 7.5 hours a day over four days or spread over five days within Monday to Friday during core hours.

Who will the Radiotherapy Support Worker interact with on a daily basis?

The Radiotherapy Support Worker will liaise with radiographers, nursing staff, clerical and secretarial staff, healthcare scientists, consultant clinical oncologists, and chemotherapy schedulers.

What kind of software and equipment will be used in this role?

The department employs equipment such as two matched VERSA Elekta Linacs, Mosaiq Oncology Management System, Pinnacle Treatment Planning System (TPS), Limbus AI OAR outlining software, and Canon Aquilion CT Scanner.

Is prior experience in radiotherapy required for this position?

Prior experience in radiotherapy is not explicitly mentioned as a requirement, but having relevant administrative experience and familiarity with healthcare settings would be beneficial.

Who can I contact for further details or to arrange an informal visit?

For further details or informal visits, you can contact Naomi Hopkins, Head of Radiotherapy, via email at naomi.hopkins2@nhs.net or by telephone at 01803 655382.

Are there opportunities for professional development in this role?

Yes, there are exciting new plans for implementing EPIC EPR, Surface guided radiotherapy, and updating software systems, which could provide opportunities for learning and professional growth.

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Torbay and South Devon NHS Foundation Trust

Better health and care for all

Science & Healthcare
Industry
5001-10,000
Employees
1948
Founded Year

Mission & Purpose

Torbay and South Devon NHS Foundation Trust is a healthcare organisation in the UK that provides a wide range of medical and community services. This includes hospital care, community health services, adult social care, and mental health support across Torbay and South Devon. The Trust's mission is to deliver high-quality, compassionate care, ensuring patients and their families receive seamless, integrated support. Their purpose is to improve the health and well-being of the local community by offering personalised, patient-centred care.