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RAF Disclosures Caseworker

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UK Ministry of Defence

14d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Government & Politics
    Data
  • Lincoln

AI generated summary

  • You must be proficient in Microsoft Word and Excel, handle sensitive cases, evaluate requests accurately, maintain audit trails, ensure compliance with data protection laws, and complete mandatory training.
  • You will process information disclosure requests, monitor cases, ensure compliance with data protection laws, maintain records, communicate with data owners, and handle sensitive cases as directed.

Requirements

  • Applicants must be computer literate and proficient in the use of Microsoft Word and Excel.
  • Ensure complex, sensitive, or contentious cases are referred to line management promptly.
  • Receive and acknowledge enquiries requesting additional supporting documentation when required.
  • Accurate evaluation of requests. Maintain accurate audit trail on ecase.
  • Seek advice from line manager/medical governance officer when appropriate but specifically prior to the despatch of special category data.
  • Take appropriate despatch action ensuring information to be released is suitable and appropriate and accurate despatch letters are raised, including the production of non-template letters.
  • Ensure that no information is released which might constitute a breach of DPA 18, AHRA 1990 or FOIA 2000; apply relevant exemption clauses where required.
  • Remain in date with all mandatory training.
  • Assist with any other duties/tasks, commensurate with the grade, as directed by Line Management.

Responsibilities

  • Actioning requests for the disclosure of information from Royal Air Force records of former/current RAF service personnel in accordance with DPA 18, Access to Health Records Act 1990 (AHRA), AP7004, FOIA2000 and JSP 441.
  • Collating data from data owners, making appropriate searches (internally and externally).
  • Monitoring the progress of allocated cases on ecase taking hastening action when required.
  • Raise and despatch accurate disclosure in accordance with MOD guidelines.
  • Ensure complex, sensitive, or contentious cases are referred to line management promptly.
  • The vast majority of duties are computer based; therefore, applicants must be computer literate and proficient in the use of Microsoft Word and Excel.
  • Receipt and acknowledge enquires requesting additional supporting documentation when required.
  • Accurate evaluation of requests. Maintain accurate audit trail on ecase.
  • Seek advice from line manager/medical governance officer when appropriate but specifically prior to the despatch of special category data.
  • Take appropriate despatch action ensuring information to be released is suitable and appropriate and accurate despatch letters are raised, including the production of non-template letters.
  • Ensure that no information is released which might constitute a breach of DPA 18, AHRA 1990 or FOIA 2000; apply relevant exemption clauses where required.
  • The team day to day administration.
  • Remain in date with all mandatory training.
  • Assist with any other duties/tasks, commensurate with the grade, as directed by Line Management.

FAQs

Do we support remote work?

Yes, we do support remote work in a hybrid format, allowing you to work from home up to 40% of your working week after the initial training period.

What is the hourly working pattern for this position?

This position is advertised at 20 hours per week, with flexibility in how those hours are scheduled within the week.

What are the main responsibilities of the RAF Disclosures Caseworker?

Key responsibilities include handling requests for the disclosure of personal data from RAF records, evaluating requests accurately, maintaining an audit trail, and ensuring compliance with data protection legislation.

What qualifications or skills are required for this role?

Applicants must be computer literate and proficient in Microsoft Word and Excel, with the ability to manage their own workload while meeting deadlines.

What type of training will be provided?

Initial training will be provided for the first 3-6 months, during which you will be expected to work primarily from the office to help establish effective working relationships with colleagues.

How does the Ministry of Defence support diversity and inclusion?

The Ministry of Defence values diversity and actively promotes equal opportunities, welcoming applications from candidates of all backgrounds.

What benefits are offered with this role?

Benefits include a tailored learning and development program, flexible working options, a Civil Service pension with significant employer contributions, and a supportive team environment.

Is there a probationary period for new hires?

Yes, external recruits new to the Civil Service will be subject to a six-month probation period.

How should I submit my application?

Applications should be submitted online via the CSJobs platform, along with a statement of suitability that meets the specified word limit.

What are the nationality requirements for this role?

This role is open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and certain EU and family members under the EUSS.

Will travel expenses for interviews be reimbursed?

No, expenses incurred for travel to interviews will not be reimbursed.

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UK Ministry of Defence

Official corporate LinkedIn channel for the UK Ministry of Defence.

Defence & Aerospace
Industry
1001-5000
Employees

Mission & Purpose

We protect the security, independence and interests of the United Kingdom at home and abroad. We work with our allies and partners whenever possible. Our aim is to ensure that the UK’s Armed Forces have the training, equipment and support necessary for their work, and that we keep within budget. Our priorities 2015 to 2020 are to: protect our people project our global influence promote our prosperity maintain a strategic base and integrated global support network, and manage the Department of State