FAQs
What are the key duties of the Receptionist position?
The key duties include visitor management, programming and updating building access cards, handling enquiries, processing bookings for meeting rooms, maintaining the cleanliness of the reception area, assisting event organizers, providing general facilities support, and disseminating information about CISL and health and safety protocols.
What are the working hours for this position?
The working hours are 36.5 hours per week, with shifts from 07:45 to 16:00 and 09:45 to 18:00, and the ability to provide occasional out-of-hours cover during events.
What experience is required for the Receptionist role?
Reception or customer service experience is required, along with knowledge of Microsoft Office packages and strong communication and interpersonal skills.
Is this position full-time or part-time?
This position is full-time and permanent.
How many days of annual leave do employees receive?
Employees receive 36 days of annual leave, which includes bank holidays.
What benefits are offered to employees in this position?
Benefits include a generous pension scheme, discount portal, cycle to work scheme, access to the University accommodation service, relocation support, employee assistance programme, family-friendly policies, and more.
Where is the job located?
The job is located in the award-winning Entopia Building in central Cambridge.
Are there any specific diversity and inclusion initiatives for this role?
Yes, the University particularly welcomes applications from candidates from a BME background, as they are under-represented at this level in the institution.
How do I apply for the Receptionist position?
You can apply online by clicking the 'Apply' button and registering an account with the recruitment system.
Can I contact someone for informal inquiries about this role?
Yes, you can direct informal inquiries to the Human Resources team via email at Recruitment@cisl.cam.ac.uk.