FAQs
What is the main responsibility of the Receptionist position?
The main responsibility of the Receptionist position is to provide excellent customer service by greeting and assisting clients, handling incoming phone calls, and performing various clerical tasks while ensuring a professional environment.
What qualifications are needed for the Receptionist role?
A minimum of 1 – 3 years of administrative experience and customer service experience is required. Insurance agency experience is preferred. Candidates should also have strong organizational, communication, and problem-solving skills.
What kind of work environment does CFSI promote?
CFSI promotes a supportive and diverse workplace, valuing equal opportunity and affirmative action for all employees regardless of their background.
Are there opportunities for professional development in this role?
Yes, CFSI is committed to the professional development and advancement of its employees, providing various opportunities to enhance skills and career growth.
What are the physical requirements for the Receptionist position?
Employees may be required to stand, walk, or sit, and use hands and fingers for tasks such as handling office equipment. They may occasionally need to lift or move items up to 25 pounds.
What benefits are offered to Receptionists at CFSI?
Benefits include competitive compensation, 11 paid holidays, paid vacation, medical, vision & dental insurance, 401K with a generous match, pension, tuition reimbursement, and banking discounts.
What is the pay range for the Receptionist position?
The pay range for the Receptionist position is between USD $17.50 and USD $23.82 per year, commensurate with experience.
What is the preferred software proficiency for applicants?
Applicants should be able to use menu-driven software, an agency management system, and insurance carrier websites, along with proficiency in Word, Excel, and PowerPoint.
How does CFSI handle accommodations for applicants with disabilities?
CFSI makes reasonable accommodations for qualified individuals with disabilities throughout the application process. Applicants can contact the Human Resources Department to request accommodations.
What type of personality traits are ideal for the Receptionist position?
Ideal candidates should have a bright, positive attitude and the ability to support fellow employees constructively, as this role sets the tone for visitors to the company.