FAQs
What is the main purpose of the Receptionist role in the Children's Oncology Day Case Unit?
The main purpose of the Receptionist role is to provide reception and administrative support to the ward team, ensuring efficient patient admissions, transfers, and discharges, as well as facilitating clear communication between patients, families, and staff.
What are the operating hours of the Children's Oncology Day Case Unit?
The unit operates from 8 AM to 8 PM Monday to Friday, and from 8 AM to 4 PM on Saturdays.
What qualifications or experience are required to apply for this position?
Applicants must have office and reception-based experience, possess good telephone manners, strong keyboard skills, and the ability to work independently while communicating clearly with patients, visitors, and staff at all levels.
What specific duties will the Receptionist be responsible for in this role?
The Receptionist will be responsible for providing clerical support during patient admissions, transfers, and discharges, welcoming patients and families, ensuring case notes are complete, managing post, booking outpatient appointments, updating patient details in Careflow, and assisting with ordering and stocking essential equipment and paperwork.
Why is this position considered an exciting opportunity?
This position is considered exciting due to the opportunity to work at Nottingham Children's Hospital, which achieved pathway to excellence accreditation in 2020, highlighting its commitment to excellent patient care and the availability of development opportunities for staff.
What is the significance of the TEAM NUH ethos mentioned in the job description?
The TEAM NUH ethos reflects the collaborative and supportive culture at Nottingham Children's Hospital, emphasizing teamwork, professional integrity, and a shared commitment to providing high-quality care, making it a rewarding environment for employees.
How many inpatient beds does Nottingham Children's Hospital have across its wards?
Nottingham Children's Hospital has 116 inpatient beds across 8 inpatient wards covering all specialties.
What should candidates do to fully understand the job role?
Candidates should familiarize themselves with the full Job Description and Person Specification documents attached to the job advert for a complete understanding of the responsibilities and qualifications required.