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Receptionist (Fixed-Term, Part-Time – 20 Hours/Week)

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Hilton

21d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must have excellent communication skills, strong customer service, teamwork ability, attention to detail, shift flexibility, and proficiency in Microsoft Office and hotel software.
  • You will provide reception services, ensure a warm welcome, deliver exceptional customer service, and support the Front Office team in creating memorable guest experiences.

Requirements

  • - Excellent communication skills
  • - Strong customer service orientation
  • - Ability to work as part of a team
  • - Attention to detail
  • - Flexibility to work various shifts, including weekends and holidays
  • - Previous experience in a similar role is an advantage
  • - Proficient in using Microsoft Office and hotel management software

Responsibilities

  • A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
  • You will join the Front Office team, working in the Reception area of the hotel.
  • You enjoy creating memorable experiences for our guests, ensuring the warmest welcome, demonstrating exceptional levels of customer service and great knowledge of all room categories and hotel facilities.
  • Are you friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!

FAQs

What is the hourly rate for the Receptionist position?

The hourly rate for the Receptionist position is £13.39.

How many hours per week will I be working?

This is a part-time contract for 20 hours per week.

What is the duration of the contract?

The contract is fixed-term until 30th September 2025.

What kind of meals are provided during shifts?

Free, healthy, and high-quality meals are provided when you are on duty.

Are uniforms provided for this role?

Yes, smart uniform whites are provided and laundered by the company.

What opportunities for growth and development are available?

There are personal development programmes designed to support you at every step of your career.

Do team members receive travel discounts?

Yes, team members can take advantage of the Team Member Travel Program, which offers discounted hotel nights and 50% off food and beverages.

Is there a referral program for existing team members?

Yes, there is a Team Member Referral Program in place.

How many holidays do team members receive?

Team members receive 28 days of holiday, including bank holidays, which increases yearly to up to 33 days.

What kind of work environment can I expect at Hilton?

You can expect a modern, inclusive work environment with dedicated Team Member areas.

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Hilton

An official account for Hilton, a leading global hospitality company filling the earth with light & warmth since 1919.

Travel & Leisure
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Hilton is a global hospitality company that operates a chain of hotels and resorts worldwide. They provide accommodation and services for travellers and guests, offering a range of options from luxury to budget-friendly hotels. Hilton's ultimate mission is to be the most hospitable company in the world, aiming to deliver exceptional guest experiences and create memorable moments for their customers. Their purpose is to provide a welcoming and comfortable environment where guests can relax, enjoy their stay, and feel cared for during their travels. They strive to offer consistent quality across their properties, with a focus on outstanding service, amenities, and personalised experiences to ensure guests feel valued and satisfied.

Benefits

  • Health & Welfare Benefit Plans

  • Retirement Savings Program

  • Mental Wellness Support

  • Flexible Schedules

  • Access to your pay when you need it ​​​​​​​through DailyPay