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Receptionist - Mon - Fri 9:30am-6:30pm

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Williams Lea

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • New York

AI generated summary

  • You need a high school diploma, 2+ years in a similar role, excellent customer service, strong communication, attention to detail, intermediate computer skills, and ability to multi-task.
  • You will answer calls, greet visitors, notify employees, provide high-level service, communicate with management about deadlines, and handle projects while managing sensitive information.

Requirements

  • High school diploma or equivalent.
  • Minimum of two-year receptionist, switchboard or administrative assistant experience required preferably in a banking, legal or large corporate environment.
  • Exceptional customer service skills to effectively greet and communicate with callers and visitors.
  • Ability and willingness to learn in-depth knowledge of the company (the business and employees) to more efficiently handle calls and greet visitors.
  • Ability to work in a fast-paced team environment.
  • Ability to effectively and professionally communicate with co-workers and clients.
  • Attention to detail with an emphasis on accuracy and quality.
  • Intermediate computer skills including Microsoft Word and Excel.
  • Ability to prioritize work to balance multiple projects and deadlines.
  • Excellent verbal and written communication skills.
  • Self-motivated and the ability to multi-task.

Responsibilities

  • Answer incoming calls, received on a multi-line phone system, in a cordial, professional and timely manner. Transfer calls to appropriate individuals.
  • Greet clients and visitors to the office with warmth and professionalism. Notify employees of visitor's arrival when necessary.
  • Provide high level services to staff, clients and guests.
  • Communicate with manager and client on job or deadline issues.
  • Handle additional projects as assigned. Handle sensitive and/or confidential document and information.

FAQs

What are the working hours for the Receptionist position?

The working hours for the Receptionist position are Monday to Friday from 9:30 am to 6:30 pm.

What is the pay range for this position?

The pay range for the Receptionist position is $23.50 to $24.00 per hour.

What benefits are offered to the Receptionist?

Benefits include various health insurance options, a 401k retirement savings plan with employer match, paid time off, life insurance, paid parental leave, short-term and long-term disability, flexible spending accounts, domestic partner coverage, commuter benefits, legal assistance, employee assistance program, and additional employee perks and discounts.

What qualifications are required for the Receptionist role?

A high school diploma or equivalent is required, along with a minimum of two years of receptionist, switchboard, or administrative assistant experience, preferably in a banking, legal, or large corporate environment.

What skills are essential for the Receptionist position?

Essential skills include exceptional customer service skills, ability to communicate effectively with co-workers and clients, attention to detail, intermediate computer skills (including Microsoft Word and Excel), and the ability to prioritize work.

Is previous experience in a corporate environment preferred?

Yes, previous experience in a banking, legal, or large corporate environment is preferred.

Are there opportunities for handling additional projects in this role?

Yes, the Receptionist may be assigned additional projects as necessary.

Is there an opportunity for career growth within Williams Lea?

Williams Lea encourages progress and innovation within its workforce, providing opportunities for career growth in a rapidly changing environment.

What is the company's policy on equal employment?

Williams Lea ensures equal employment opportunity without discrimination or harassment on various protected bases, including race, color, age, sex, and disability.

Do I need to undergo a background check or drug testing for this position?

Yes, Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.

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Williams Lea

The leading global provider of business-critical support services to financial, legal & professional services firms.

Consulting
Industry
5001-10,000
Employees
1820
Founded Year

Mission & Purpose

Williams Lea is a global provider of business-critical support services, specialising in document management, digital transformation, and business process outsourcing. Their ultimate mission is to help organisations enhance efficiency and improve performance by delivering innovative solutions and operational excellence. The purpose of Williams Lea is to enable clients to focus on their core business activities while they manage the essential support functions, thereby driving productivity and creating value for their clients.