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Receptionist (Ref:5241)

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HM Prison and Probation Service

1mo ago

  • Job
    Full-time
    Entry Level
  • Government & Politics
    People, HR & Administration

AI generated summary

  • You must be a UK, Irish, Commonwealth, or eligible EU national, pass a criminal record check, and meet diversity criteria for this position.
  • You will manage front desk operations, greet visitors, handle calls, maintain records, assist with inquiries, and ensure a welcoming environment.

Requirements

  • Please Refer To Job Description
  • Successful candidates must undergo a criminal record check.
  • People working with government assets must complete baseline personnel security standard (opens in new window) checks.
  • This Job Is Broadly Open To The Following Groups
  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
  • The Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.
  • We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
  • The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
  • The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Responsibilities

  • Please refer to Job Description

FAQs

What is the job title for this position?

The job title is Receptionist (Ref:5241).

Where is the position based?

The position is based at NPS ROZ Hamilton House, Ashton-Under-Lyne, OL6 8NU.

What types of applicants does the organization encourage?

The organization encourages applications from people from all backgrounds to create a diverse workforce that represents the wider society.

What benefits does this job offer?

The job offers benefits such as access to learning and development, flexible working options, a Civil Service pension with an employer contribution of 28.97%, annual leave, public holidays, and season ticket advance.

What behaviours will be assessed during the selection process?

The behaviours assessed will include Delivering at Pace, Communicating and Influencing, Changing and Improving, and Managing a Quality Service.

Is there a requirement for a criminal record check?

Yes, successful candidates must undergo a criminal record check.

Who is eligible to apply for this position based on nationality?

Eligibility includes UK nationals, nationals of the Republic of Ireland, Commonwealth countries, EU nationals with settled or pre-settled status, Turkish nationals, and their family members who have the right to work in the UK.

What sets the standards of behaviour expected of civil servants?

The standards of behaviour are set out in the Civil Service Code.

How can I contact the recruitment team for inquiries?

You can contact the SSCL Recruitment Enquiries Team via email at moj-recruitment-vetting-enquiries@resourcing.soprasteria.co.uk or by telephone at 0345 241 5358.

Is this position part of any specific initiatives?

Yes, this vacancy is part of the Great Place to Work for Veterans initiative.

What should I do if I believe there's been a breach of recruitment principles?

You should first contact SSCL at moj-recruitment-vetting-enquiries@gov.sscl.com. If dissatisfied with the response and the role was advertised externally, you may bring your complaint to the Civil Service Commission.

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HM Prison and Probation Service

Preventing victims by changing lives.

Government
Industry
10,001+
Employees

Mission & Purpose

The Prison and Probation Service in the UK is responsible for the management of prisons and the supervision of offenders in the community. Their ultimate mission is to protect the public by reducing reoffending and ensuring offenders are safely and securely managed. Their purpose is to support rehabilitation, provide opportunities for offenders to reform, and ensure they are prepared for successful reintegration into society. The service is committed to maintaining safety, security, and effectiveness in the criminal justice system.