FAQs
What are the working hours for the Receptionist/Ward Clerk position?
The working hours are 16 hours per week, specifically: Monday 8.00am - 12.00pm, Tuesday 4.00pm - 10.00pm, and Thursday 4.00pm - 10.00pm.
Where is the job location for the Receptionist/Ward Clerk position?
The position is based at New Cross Hospital within the Perinatal Services unit, covering various areas within Maternity and Neonates.
What skills are required for this role?
Candidates must possess excellent communication skills, proficiency in keyboard usage for information input, and a mature outlook for handling sensitive and confidential issues.
Is flexibility required for this position?
Yes, flexibility is required as the role involves covering for colleagues and working in various locations within Perinatal Services.
What responsibilities will I have in this role?
Responsibilities include undertaking clerical/reception duties, administering clinic preparation and appointments, updating PAS demographics, filing, appointment booking, and ensuring patient confidentiality.
What is the relationship of this role with patient confidentiality?
Maintaining patient confidentiality is a fundamental requirement of this position, and it must be upheld at all times.
What type of organization is The Royal Wolverhampton NHS Trust?
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands, providing primary, acute, and community services, and is committed to diversity and compassionate patient care.
How has the Trust been recognized for its workplace environment?
The Trust has been rated as “Good” by CQC and has received numerous awards for diversity and inclusion, including the Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
Who can I contact for further details or informal visits about the job?
You can contact Lynne Clarke, the Directorate Support Manager, via email at lynne.clarke7@nhs.net or by telephone at 01902 307999.