FAQs
What is the primary purpose of the Recruiter L2 role?
The primary purpose of the Recruiter L2 role is to source and hire the right talent based on the business requirements and to ensure a positive employer brand experience for candidates throughout the hiring process.
What are the key responsibilities involved in hiring talent?
Key responsibilities include creating a sourcing plan, utilizing various channels for recruitment, facilitating the selection process, conducting HR evaluations, negotiating with candidates, rolling out job offers, and maintaining relationships with selected candidates until their joining.
How do you manage the candidate experience during the recruitment process?
Candidate experience is managed through conducting pre-hiring engagement activities, adhering to guidelines for communication, resolving concerns, maintaining recruitment data, updating dashboards for management review, and conducting regular meetings with teams to discuss progress and issues.
What metrics are used to measure performance in this role?
Performance is measured by fulfillment targets, average recruitment cost per person, customer satisfaction levels, cost of hiring, and compliance with sourcing policies.
Is there an emphasis on compliance in the recruitment process?
Yes, there is a strong emphasis on compliance, with a target of zero deviation from source-to-hire policies and ensuring 100% data reliability in online tools.
What is the target for customer satisfaction in this role?
The target for customer satisfaction includes achieving zero escalations in candidate experience and meeting the hiring manager satisfaction scores as per plan.
How do you ensure adherence to Wipro’s salary range during the hiring process?
Compliance with Wipro’s salary range is ensured by taking necessary approvals from the tower lead/head and minimizing exceptions to meet the average cost per candidate target.
What tools and platforms are used for recruitment data management?
Recruitment data is managed using the Synergy platform, where daily updates and uploads of candidate documents are maintained.
How often are performance metrics reviewed and reported?
Performance metrics are reviewed and reported on a weekly, monthly, and quarterly basis, and dashboards are prepared for management review.
What kind of support is provided to selected candidates before joining?
Support is provided through regular engagement, motivation, and communication to ensure a smooth transition until their joining date.