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Referral Administrator

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Oxford Health NHS Foundation Trust

17d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • People, HR & Administration
    Healthcare

AI generated summary

  • You must have excellent communication skills, the ability to liaise professionally, attention to detail, and relevant qualifications, particularly for clinical roles.
  • You will process referrals, book assessments, set up patients on True Colours, maintain accurate referral data, and assist management in monitoring referral statuses.

Requirements

  • - Excellent telephone and communication skills
  • - Ability to liaise with all professionals, colleagues, service users and their families in a confident and professional manner
  • - Ability to provide accurate attention to detail whilst maintaining deadlines
  • - Qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid)

Responsibilities

  • - Processing incoming referrals across the South AMHT and booking new patient assessments as required
  • - Supporting with setting new patients up on True Colours so that outcome measures are sent to patients prior to assessment
  • - Ensuring that referral data is kept up to date and accurate
  • - Supporting management to review if any referrals are due to breach or have not yet been actioned

FAQs

What are the primary responsibilities of the Referrals Administrator?

The Referrals Administrator is responsible for processing incoming referrals, booking new patient assessments, setting up new patients on True Colours, and ensuring referral data is accurate and updated.

Where is the primary location for this position?

This position is primarily based in Wallingford, within the South Oxon Adult Mental Health Team.

What skills are essential for this role?

Essential skills include excellent telephone and communication abilities, confidence in liaising with professionals and service users, and strong attention to detail while meeting deadlines.

What qualifications are required to apply for this position?

Applicants should include details of their qualifications in their application, particularly focusing on years gained, which may be vital for assessing validity for clinical roles.

What benefits does Oxford Health offer to its employees?

Oxford Health offers numerous benefits, including career progression opportunities, learning and development, 27 days of annual leave (plus bank holidays), NHS discounts, a pension scheme, and employee assistance programs, among others.

Can you provide information on how to reach out for informal visits or inquiries?

For further details or informal visits, you can contact Joanne Reed, Office and Administration Manager, at Joanne.Reed@oxfordhealth.nhs.uk or via telephone at 01865 90 4191.

What are the core values of Oxford Health?

The core values of Oxford Health are "Caring, safe and excellent."

How many days of annual leave does an employee receive?

Employees receive 27 days of annual leave plus bank holidays, which can rise to 33 days with continuous service.

Is there any support for mental health available for staff?

Yes, Oxford Health provides support for mental health through initiatives like Mental Health First Aiders and an Employee Assistance Programme.

What is the vision of Oxford Health?

The vision of Oxford Health is to ensure that every individual receives "Outstanding care delivered by an outstanding team," regardless of who they are or where they are.

Oxford Health NHS Foundation Trust

Providing mental and community health services to a population of 2.5 million people across Bucks, Oxon, Wilts and BaNES

Science & Healthcare
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Oxford Health NHS Foundation Trust (OHFT) provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes. We focus on delivering care as close to home as possible. As a leading teaching, training and research trust, we have close links to Oxford and Oxford Brookes universities. We are part of the Oxford Academic Health Science Centre, working closely with our university colleagues to translate their findings into clinical care as quickly as possible, enabling people using our services to benefit from the latest advances in healthcare. In Oxfordshire we are the main provider of community health services and deliver these in a range of community and inpatient settings, including eight community hospitals. Our mental health teams provide a range of specialist healthcare in the community and from inpatient settings across the geographic areas of Milton Keynes, Buckinghamshire, Oxfordshire, Wiltshire, Swindon, Bath and North East Somerset (BaNES). We also provide a range of specialised health services that include forensic mental health and eating disorder services across a wider geographic area including support for patients in Berkshire and from Wales.