Regional Key Account Manager - Metro

Reliance Retail

Nov 11

Applications are closed

Job
Full-time
Senior & Expert Level
Customer Relations
Sales & Business Development
Mumbai

Requirements

Relationship Management, Sales Strategy, Customer Retention, Negotiation, Communication, Analytical Skills, Problem Solving, Team Collaboration,
Oversee and drive the performance of six category businesses across both B2B and B2C channels.
Ensure effective strategy implementation to meet sales and growth targets. Management of signature corner, driving B2B business with wholesalers, driving business from retailers from existing Metro CSOs, driving super stockist model for FMCG GT team for identified states & managing Metro business end to end.
Ensure on-time fulfillment of orders to maintain supply chain efficiency and customer satisfaction.
Manage relationships with key stakeholders, including metro stores and internal teams.
Build and train a high-performing team to support business objectives and operational excellence.
Conduct joint fieldwork with Key Account Executives to improve sales performance and ensure proper merchandising.
Dedicate 75% of time to market visits to gather insights, monitor store performance, and identify opportunities.
Utilize market feedback to refine strategies and enhance execution.
Plan and develop execution of monthly promotion at each store on alignment with Marketing and Category heads.

Responsibilities

1.1. Oversee and drive the performance of six category businesses across both B2B and B2C channels.
1.2. Ensure effective strategy implementation to meet sales and growth targets. Management of signature corner, driving B2B business with wholesalers, driving business from retailers from existing Metro CSOs, driving super stockist model for FMCG GT team for identified states & managing Metro business end to end.
1.3. Ensure on-time fulfillment of orders to maintain supply chain efficiency and customer satisfaction.
1.4. Manage relationships with key stakeholders, including metro stores and internal teams.
1.5. Build and train a high-performing team to support business objectives and operational excellence.
1.6. Conduct joint fieldwork with Key Account Executives to improve sales performance and ensure proper merchandising.
1.7. Dedicate 75% of time to market visits to gather insights, monitor store performance, and identify opportunities.
1.8. Utilize market feedback to refine strategies and enhance execution.
1.9. Plan and develop execution of monthly promotion at each store on alignment with Marketing and Category heads.

FAQs

What are the primary responsibilities of the Regional Key Account Manager?

The primary responsibilities include overseeing the performance of six category businesses across B2B and B2C channels, implementing effective sales strategies, managing stakeholder relationships, ensuring supply chain efficiency, and conducting market visits.

What skills are required for this position?

Required skills include relationship management, sales strategy, customer retention, negotiation, communication, analytical skills, problem-solving, and team collaboration.

How much time will the Regional Key Account Manager spend in the market?

The Regional Key Account Manager will dedicate 75% of their time to market visits to gather insights, monitor store performance, and identify opportunities.

Is there a team that the Regional Key Account Manager will be responsible for?

Yes, the Regional Key Account Manager will build and train a high-performing team to support business objectives and ensure operational excellence.

What is the importance of managing relationships with key stakeholders?

Managing relationships with key stakeholders, including metro stores and internal teams, is crucial for driving sales performance, ensuring effective communication, and achieving business objectives.

Will the Regional Key Account Manager be involved in promotional activities?

Yes, they will plan and develop the execution of monthly promotions at each store in alignment with Marketing and Category heads.

How will success be measured in this role?

Success will be measured through the achievement of sales and growth targets, efficient fulfillment of orders, and effective team performance in executing strategies.

Is travel required for this position?

Yes, travel is required as a significant portion of the role involves market visits to gather insights and support store performance.

What types of businesses will the Regional Key Account Manager be overseeing?

The Regional Key Account Manager will oversee businesses across both B2B (business-to-business) and B2C (business-to-consumer) channels.

Will the Regional Key Account Manager work closely with Key Account Executives?

Yes, the Regional Key Account Manager will conduct joint fieldwork with Key Account Executives to improve sales performance and ensure proper merchandising.

Reliance Retail

2006

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.