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Regional Key Customer Manager

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Dow

17d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Milan
  • Quick Apply

AI generated summary

  • You need 5+ years in sales, a Master's in a relevant field, strong growth track record, excellent English, negotiation skills, adaptability, and the ability to manage stress and communicate effectively.
  • You will collaborate with teams to achieve sales goals, manage stakeholder relationships, enhance customer experience, and coordinate projects to address sustainability and innovation challenges.

Requirements

  • Minimum of 5 years of increasing responsibility in sales or commercial-related positions:
  • Demonstrates a strong track record of growth and experience in relevant roles.
  • Master’s degree or equivalent in a relevant technical or business discipline
  • Proficient in English
  • Negotiation and business development
  • Influential leadership and interpersonal effectiveness
  • Adaptability to change and an owner's mindset
  • Excellent communication skills
  • Ability to manage multiple inputs and high stress

Responsibilities

  • Collaborate with regional and global teams to set and achieve sales plans.
  • Manage supply effectiveness and stakeholder relationships.
  • Enhance customer experience and address sustainability and innovation challenges.
  • Effectively manage relationships with internal and external stakeholders. Coordinate multi-disciplinary project teams or initiatives, to solve unique problems with broad business impact.

FAQs

What is the role of a Regional Key Customer Manager at Dow?

The Regional Key Customer Manager is responsible for managing and nurturing existing customer relationships, promoting and selling Dow products and solutions, and driving profitable business growth and innovation within the EMEA region.

What experience is required for this position?

A minimum of 5 years of increasing responsibility in sales or commercial-related positions is required, along with a strong track record of growth and experience in relevant roles.

What educational qualifications are needed for this role?

A master’s degree or equivalent in a relevant technical or business discipline is required for this position.

Is travel a requirement for this job?

Yes, the position requires extensive travel, with more than 50% of your time spent within the EMEAI region, along with occasional cross-regional travel.

What key skills are necessary for success in this role?

Essential skills include negotiation and business development, influential leadership and interpersonal effectiveness, adaptability to change, excellent communication skills, and the ability to manage multiple inputs and high-stress situations.

What benefits does Dow offer to employees?

Dow offers a comprehensive range of benefits including market-competitive pay, health and wellness programs, a robust retirement program, medical and life insurance packages, opportunities for training and growth, and workplace culture that encourages flexibility.

Are there opportunities for career development at Dow?

Yes, Dow provides opportunities to learn and grow through training and mentoring, work experiences, community involvement, and team-building activities.

Does Dow have a commitment to diversity and inclusion?

Yes, Dow is committed to equal opportunities in employment and encourages every employee to bring their whole self to work, fostering a diverse and inclusive workforce.

What is the primary objective for this position?

The primary objective is to maintain and grow the business in alignment with the Global Key Customer Manager and according to both customer and corporate strategy.

How does Dow support employee wellbeing?

Dow invests in programs that support physical, mental, financial, and social well-being, offering resources to help employees manage their overall wellbeing effectively.

Through our innovations, expertise and partnerships, we help deliver a sustainable future. #SeekTogether

Science & Healthcare
Industry
10,001+
Employees
1897
Founded Year

Mission & Purpose

Our ambition is to become the most innovative, customer centric, inclusive and sustainable materials science company in the world. We combine global breadth; asset integration and scale; focused innovation and materials science expertise; leading business positions; and environmental, social and governance leadership to achieve profitable growth and help deliver a sustainable future. Dow's portfolio of plastics, industrial intermediates, coatings and silicones businesses delivers a broad range of differentiated, science-based products and solutions for its customers in high-growth market segments, such as packaging, infrastructure, mobility and consumer applications. We operate manufacturing sites in 31 countries and employ approximately 37,800 people. Dow delivered sales of approximately $57 billion in 2022.