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Regional Vice President, Canada

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Christian Dior Couture

15d ago

  • Job
    Full-time
    Expert Level
  • Sales & Business Development
    People, HR & Administration
  • Toronto

AI generated summary

  • You need 15+ years in boutique/multi-store management, luxury fashion expertise, strong leadership and communication skills, time management, and willingness to work flexible hours and travel.
  • You will define and drive regional strategy, enhance boutique performance, ensure client experience, manage operations, oversee store openings, meet P&L targets, and develop talent in your teams.

Requirements

  • - 15 +Years of boutique management and multi store experience
  • - Strong understanding of Luxury Fashion Industry and Luxury Clientele
  • - Ability to develop, motivate, and train Boutique Managers, leadership team and staff, build strong internal and external relationships, utilize skills of workforce most appropriately to maximize business results
  • - Adjust priorities and manage time wisely in a fast-paced environment
  • - Communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to all employees
  • - Strong interpersonal, communication, organization and follow-through skills
  • - Work a full-time schedule including nights, weekends, and holidays when necessary
  • - Travel as needed
  • - Operate all equipment necessary to perform the job
  • - Ability to understand and apply all company policies and procedures

Responsibilities

  • STRATEGIC PLANNING:
  • In close partnership with the EVP, Retail and Wholesale North America, define the strategy for the Canada region and how it supports the overarching strategy for the Americas zone.
  • Pro-active awareness of competitive landscape in the region.
  • Business Drive
  • Drive like-for-like growth for the region and achieve Budget / Revised targets for each boutique.
  • Precisely identify key factors driving individual boutique performance, and action planning to address challenges for each boutique.
  • Strategic planning of business for each individual boutique of their region and priority categories.
  • Identify opportunities and work with appropriate department (supply chain, merch, training, etc)
  • Increase conversion in each boutique and grow UPT / cross-sell in each boutique.
  • Prepare for and deliver results for collection launches and local events.
  • Client Experience
  • Deliver best-in-class client experience, set expectations with each boutique and ensure those expectations are met.
  • Animate Client Development strategy by providing stores with clear objectives, driving key Client Development KPIs through structured tracking, and supporting stores with action plans based on data analysis.
  • Explore initiatives and propose new ideas to recruit clients and maximize the local market potential.
  • Reach targets for NPS and CX for each boutique.
  • Operational Excellence
  • Inventory and shrink targets to be met in each boutique.
  • Ensure teams are respecting all defined rules and procedures, and store environment is neat and tidy, both front and back of house.
  • Store Openings
  • Actively participate in store openings/relocations.
  • Ensure all resources needed and liaise with other corporate partners when needed and in a timely manner.
  • Financial Responsibility
  • Reach P&L targets of each boutique and ensure they are all contributing to overall zone profitability.
  • Strategically plan boutique head count taking into account productivity, in close partnership with EVP Retail, Finance, Retail Excellence and HR teams.
  • Talent
  • Recruit and retain best in class Talent.
  • Partner with HR to anticipate and build Talent pipeline to reduce time to fill positions.
  • Ensure the best “Employee experience”, keep team engaged, inspired, and motivated.
  • Onboard new managers effectively.
  • General
  • Presence in store: 3-4 days a week in store; spend as much time on floor as possible.
  • Respect deadlines and have a sense of efficiency and urgency.

FAQs

What is the primary responsibility of the Regional Vice President, Canada?

The primary responsibility is to supervise all Christian Dior Boutiques in Canada, develop the Dior presence, achieve sales targets, deliver exceptional client experiences, optimize retail operations, and enhance talent within the organization.

How many boutiques will the Regional Vice President oversee?

The Regional Vice President will oversee a total of 6 boutiques located in Toronto, Montreal, and Vancouver.

What level of experience is required for this position?

A minimum of 15 years of boutique management and multi-store experience is required.

What strategic planning responsibilities does the Regional Vice President have?

The Regional Vice President is responsible for defining the strategy for the Canada region in partnership with the EVP, Retail and Wholesale North America, and for being proactively aware of the competitive landscape.

Will the Regional Vice President be involved in store openings?

Yes, the Regional Vice President will actively participate in store openings and relocations.

What is expected regarding client experience?

The Regional Vice President must deliver best-in-class client experiences, set expectations for each boutique, and ensure those expectations are met.

How important is talent management in this role?

Talent management is crucial; the Regional Vice President must recruit and retain top talent, partner with HR to build a talent pipeline, and ensure a positive employee experience to keep teams engaged and motivated.

Will frequent travel be required for this job?

Yes, travel will be required as needed for this position.

What is the expected presence in stores for the Regional Vice President?

The Regional Vice President is expected to be present in stores 3-4 days a week, spending as much time on the floor as possible.

Does this role require working on weekends or holidays?

Yes, the Regional Vice President must be able to work a full-time schedule, including nights, weekends, and holidays when necessary.

Christian Dior Couture

"Whatever you do,for work or play, do it with passion!" - Monsieur Christian Dior.

Fashion & Arts
Industry
5001-10,000
Employees
1947
Founded Year

Mission & Purpose

Christian Dior was the designer of dreams. In founding his House in 1947, marked by the revolution of the New Look, he metamorphosed his reveries into wonderful creations. His visionary spirit never ceased to make Clients all over the world feel more beautiful, an inspiration for his successors to this day. Christian Dior Couture, the House of Dreams, is recognized for its French heritage & vibrant culture sublimating its unique Savoir-faire and Creativity through empowering "metiers d’art”. Our Maison is a destination for sustainable growth & success where we shape the future of our Talents in a positive, authentic & generous environment. We bloom & deliver excellence with passion, determination, courage & optimism to offer meaningful & daring codes. Rich in exceptional heritage, with a community of more than 12000 talents, our House embodies Christian Dior’s “House of Talents” today more than ever.