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Representative - Inside Sales

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Wesco

12d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Spring

AI generated summary

  • You need a high school diploma (bachelor's preferred), 2-4 years of sales experience, Microsoft Office skills, strong communication, attention to detail, and problem-solving abilities. Travel may be required.
  • You will manage orders via calls and emails, suggest additional items, qualify leads, improve processes, generate quotes, track deliveries, and report trends and feedback to management.

Requirements

  • High School Degree or Equivalent required; Bachelors’ degree preferred
  • Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
  • Familiar with Microsoft Office, and ability to perform basic computer skills
  • Ability to perform multiple tasks simultaneously
  • Working in team environment
  • Communicate clearly, both verbally and in written form
  • Attention to detail
  • Ability to prospect and market concepts to existing and potentially new accounts
  • Take action and solve a range of problems that may be difficult but are not typically complex
  • Identify and define problems and possible solutions independently; chooses among existing solutions
  • Ability to work independently with general supervision
  • Ability to travel 0% - 25%

Responsibilities

  • Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
  • Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
  • Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
  • Identifies ways for continuous improvement of processes.
  • Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
  • Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Reports industry trends, competitive pricing and customer feedback to management.

FAQs

What are the main responsibilities of the Inside Sales Representative?

The main responsibilities include obtaining and processing orders, increasing sales through customer interaction, qualifying opportunities, improving processes, preparing quotations, managing open customer orders, and reporting industry trends to management.

What qualifications are required for this position?

A High School Degree or Equivalent is required, with a Bachelor’s degree preferred. Candidates should have 2-4 years of experience in sales and sales administration and familiarity with Microsoft Office.

Is previous sales experience necessary for this role?

Yes, candidates should have knowledge and experience in sales and sales administration, ideally with 2-4 years in a similar position.

What are the expected working hours for this position?

The working hours typically align with standard business hours, but specifics may vary depending on the team's requirements.

Will I need to travel for this job?

Yes, the position may require travel up to 25%, depending on business needs.

What is the compensation range for this position?

The compensation range is $28.06 - $35.08 per hour, but may vary based on factors such as geographic location, experience, and qualifications.

Are there any bonus opportunities available?

Yes, eligible positions may include participation in a bonus or sales compensation plan based on achievement against sales targets and business objectives.

What benefits does Wesco offer?

Wesco offers a full range of benefits, including paid time off, medical/dental/vision insurance, and retirement savings plans for eligible employees.

Can I apply for this position if I have a criminal record?

Yes, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Does Wesco promote a diverse and inclusive workplace?

Yes, Wesco is committed to fostering a workplace where every individual is respected and valued, embracing unique perspectives and promoting teamwork.

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Wesco

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Wesco, we believe life should run smoothly. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on. Harnessing 100 years of ingenuity and expertise, we increase profitability, improve productivity and mitigate risk for approximately 150,000 customers worldwide. With millions of products and locations in more than 50 countries, Wesco is your partner in progress. Our company’s greatest asset is our people. From our corporate and field offices to our distribution sites, Wesco employs over 20,000 professionals around the globe. We’re committed to fostering diversity and inclusion across our workforce by embracing the unique perspectives, authenticity, and individuality our team members contribute to the company.