FAQs
What is the main responsibility of the Research/Clinical Trial Scheduling Specialist?
The main responsibility is to efficiently and accurately gather and input patient demographic information, verify insurance, and schedule, reschedule, and cancel multiple diagnostic and interventional procedures.
What qualifications are required for this position?
A High School Graduate or equivalent is required, along with one year of clinical registration, scheduling, or closely related experience.
Is any specific certification required for this role?
No specific licensure or certification is required for this position.
What types of procedures will I be scheduling?
You will be scheduling diagnostic and interventional procedures related to cancer care.
Is knowledge of any specific software required?
Yes, a thorough knowledge of software such as DDE, Passport, Omega, Orbit/Nova/ESI may be required, especially in a practice setting.
What is the work environment like?
The work environment is within the Orlando Health Cancer Institute, which is part of a comprehensive cancer program with multiple practice locations, focusing on adult oncology needs.
Are there opportunities for education and career growth?
Yes, Orlando Health is committed to providing career-growing free education programs and well-being services to support employees through every stage of life.
How important is attendance for this role?
Maintaining reasonably regular, punctual attendance consistent with Orlando Health policies is emphasized as an essential function of the position.
Will I need to communicate with other departments?
Yes, regular communication with Patient Access and clinical departments regarding registration and scheduling issues is a key part of the role.
Are there any specific personal qualities required for this job?
Yes, the role requires self-direction, personal accountability, and a focus on maintaining the quality of patient business and departmental operations.