Research Support Administrator

Northampton General Hospital NHS Trust

Aug 7

Applications are closed

Job
Full-time
Entry & Junior Level

Requirements

- A very high attention to detail
- Ability to work to tight deadlines
- Strong customer service ethos
- Ability to work on own initiative
- Ability to manage and prioritise own workload
- Knowledge of managing office systems
- Ability to maintain databases
- Proficiency in word processing of reports
- Ability to prepare research-related paperwork and documents as required
- Ability to arrange pathology sample shipment and electronic data as required by research protocol
- Willingness to liaise with staff across the hospital for issues related to research
- Ability to process documents and maintain records for staff and research purposes
- Ability to provide support as requested
- Understanding of hospital policies and regulations governing clinical trials
- Professional manner when dealing with patients, relatives, and others involved in research
- Ability to assist staff and visitors with enquiries
- Familiarity with study set-up, study initiation, monitoring visits, site audits, and study close down meetings
- Ability to maintain and facilitate the archiving of study documents
- Knowledge of International Conference of Harmonisation – Good Clinical Practice and Research Governance guidelines
- Ability to maintain and manage spreadsheets of patient recruitment to studies
- Attendance at relevant meetings for accurate minute taking
- Ability to handle highly complex and sensitive information
- Efficient administrative skills, including preparing documentation packs, producing correspondence, photocopying, filing, and scanning
- Ability to support audits and monitoring processes of research activity
- Ability to coordinate the availability of medical records for patient visits
- Responsibility for calculating patient expenses per study protocol
- Ability to maintain stock control for clinical, stationery, and office supplies
- Timely and accurate input of clinical trial data into electronic forms and databases
- Accountability for accurate data entry and maintenance of research-related spreadsheets
- Effective communication with sponsor company staff and other non-trust staff
- Ability to resolve data queries within the research team
- Organisational skills for systematic data collection
- Initiative in identifying gaps in data collection for studies

Responsibilities

Work on own initiative managing and prioritising own workload, managing office systems, maintain databases, word processing of reports and filing specific to the Research team.
Prepare research-related paperwork and documents as required.
Arrange pathology sample shipment and electronic data to be sent for central review and reporting as required by research protocol.
Identify and request patient tumour blocks and arrange shipment according to the study protocol.
Liaise with staff across the hospital for issues that relate to research.
Process documents and maintain records both for staff and research purposes.
To provide support as requested and to undertake any other appropriate duties as requested.
Ensure that all work is undertaken according to hospital polices and regulations governing clinical trials.
Act as first telephone contact for enquiries from staff, collaborators, and trial Stakeholders, utilising specialist knowledge of Research & Innovation to provide responses which are within the post holder’s scope of knowledge and ensuring that relevant personnel are informed as appropriate for further actions to be taken.
Manage outpatient clinic management on Camis to include arranging patient appointments, coordinating clinic availability, inputting new referral information.
Act as first point of contact for all visitors to the department.
To always act in a professional manner when dealing with patients, relatives and others involved in research from both within and outside the hospital.
Liaise with support departments such as pathology, medical records, and pharmacy to ensure the smooth running of clinical trials.
Assist staff and visitors with their enquiries.
To support in study set-up, study initiation, monitoring visits, site audits and study close down meetings carried out by sponsoring organisations and authorities which govern clinical trials.
Assisting with Investigator Site File maintenance to ensure study essential documents are version controlled and are maintained according to regulatory requirements.
Liaising with study sites to arrange close down and archiving of study documents following trial closure.
Maintain and help to facilitate the process of archiving study documents.
Attend any relevant meetings regarding the implementation and conduct of clinical trials.
Work in line with the research protocol, International Conference of Harmonisation – Good Clinical Practice and Research Governance guidelines and attend relevant training as requested.
Take responsibility for maintaining and managing (creating, storing and updating) spreadsheets of patient recruitment to studies and providing information from a recorded source.
Support members of the Research Team in the implementation and maintenance of research projects.
Attend meetings as appropriate for the purpose of accurate Minute taking and for information purposes as required.
Receive highly complex and sensitive information on trial patients managing accurate input of data into specialist databases/systems.
Maintaining an efficient and comprehensive administrative service, including but not restricted to preparing documentation packs, producing correspondence, photocopying, filing, scanning; providing support to the departments and other team members as requested.
Supporting audits and monitoring processes of research activity by internal and external verifiers.
Coordinate the availability of medical records for patient visits and assist in the filing of results/protocol paperwork in accordance with research policy.
Responsible for calculating patient expenses in line with study protocol and ensure ready for patient visit.
Claim back Petty cash from Trial and Trust finance office on a regular basis and administering same.
Maintain stock control for clinical, stationery and all office supplies and order when needed.
Work with the research teams to ensure timely and accurate clinical trial data is input into electronic forms and databases in addition to paper forms.
Accountable for accurate data entry and maintenance of research related spreadsheets.
Communicate effectively with sponsor company staff and other non-trust staff to ensure the smooth running of clinical trial data collection.
Work with the research team to resolve data queries.
Organise systems for systematic data collection.
Help facilitate the completion of questionnaires/data collection forms.
Identify gaps in the data collection for studies and communicate this to the research teams.
Use judgement in relation to completing demands for staff and resources.
Respond to change in line with the needs of the service.

FAQs

What qualifications are required for the Research Support Administrator position?

While specific qualifications are not detailed in the job description, candidates are typically expected to have strong administrative skills, attention to detail, and experience in a clinical or research environment.

What type of clinical trials will I be assisting with?

You will be assisting with clinical trials ranging from Phase II to Phase IV, focused on supporting the discovery of future treatments and diagnostics.

Will I be required to interact with patients?

Yes, you will act as the first point of contact for patients and visitors to the department, handling enquiries and general reception duties.

Is previous experience in clinical research necessary for this role?

While previous experience in clinical research is not explicitly required, it may be beneficial given the nature of administrative support needed for clinical trials.

What responsibilities will I have regarding data management?

You will be responsible for ensuring timely and accurate clinical trial data is input into electronic forms and databases, maintaining research-related spreadsheets, and resolving data queries.

Will I need to prepare research-related paperwork?

Yes, preparing research-related paperwork and documents as required is one of the key responsibilities of this role.

What keys skills should I possess for this position?

You should possess strong organizational skills, attention to detail, the ability to work to tight deadlines, and a strong customer service ethos.

Are there opportunities for training and development in this role?

Yes, you will be expected to attend relevant training to ensure compliance with research protocols, Good Clinical Practice, and Research Governance guidelines.

How does the hospital promote inclusivity in the workplace?

The hospital actively encourages applications from diverse backgrounds and has networks to support colleagues from all backgrounds, ensuring an inclusive and collaborative work environment.

What office systems will I be managing?

You will be managing office systems related to the Research team, including maintaining databases, filing systems, and document management specific to clinical trials.

Northampton General Hospital NHS Trust

Science & Healthcare

Industry

1001-5000

Employees

Mission & Purpose

Northampton General Hospital NHS Trust provides general acute services for a population of 380,000 and hyper-acute stroke, vascular and renal services to people living throughout whole of Northamptonshire, a population of 684,000. The Trust is also an accredited cancer centre and provides cancer services to a wider population of 880,000 who live in Northamptonshire and parts of Buckinghamshire. We are one of the largest employers in Northampton and we are looking for talented nurses and doctors to join our MDT's and to deliver the best possible care to all of our patients. If you believe you can make a difference, come and join our team here at Northampton General Hospital NHS Trust.