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Retail Betting Assistant

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Flutter Entertainment Plc

15d ago

  • Job
    Full-time
    Entry Level
  • Sales & Business Development
    Hospitality & Retail
  • Dublin

AI generated summary

  • You must love engaging with customers, stay calm under pressure, embrace technology, promote products, exceed expectations, manage shop operations, and show leadership and teamwork skills.
  • You will manage shop operations, process customer bets, maintain presentation standards, assist in the absence of management, and ensure compliance with Social Responsibility duties.

Requirements

  • - Love talking and getting to know customers
  • - Stay calm under pressure
  • - Constantly look for ways to improve yourself and the shop
  • - Embrace technology
  • - Ability to promote online products and services within shops
  • - Provide an epic customer journey
  • - Exceed customer's expectations
  • - Build effective relationships with customers
  • - Create a warm and positive environment
  • - Serve customers both in shop and over the telephone
  • - Cross sell retail and online products and services
  • - Clearly communicate answers to customer queries
  • - Inform customers about latest promotions
  • - Step up and guide operations in the absence of the Shop and Deputy Manager
  • - Responsible for all shop operations including opening/closing procedures and cash management procedures
  • - Take and process customer bets
  • - Keep and maintain shop presentation standards
  • - Ability to adapt to different situations while staying customer obsessed
  • - Comply with Social Responsibility duties
  • - Proactive, eager, and focused on results
  • - Potential to achieve shop goals and targets
  • - Team player attitude
  • - Relish opportunities to show leadership skills

Responsibilities

  • Step up and guide operations in the absence of the Shop and Deputy Manager
  • Responsible for all shop operations including opening/closing procedures and cash management procedures
  • Taking and processing customer bets through our multiple channels available which include but are not limited to our betting terminals, telephone services and in shop transactions
  • Keeping and maintaining shop presentation standards
  • Ability to adapt to different situations while still staying completely customer obsessed
  • Play by the rules by complying with Social Responsibility duties

FAQs

What is the starting pay for a Retail Betting Assistant?

The starting pay for a Retail Betting Assistant is €13.05 per hour.

Do I need previous experience in the betting industry to apply?

No, previous experience in the betting industry is not required; we provide the necessary knowledge and training.

What are the main responsibilities of a Retail Betting Assistant?

Responsibilities include guiding operations in the absence of management, processing customer bets, maintaining shop presentation standards, and promoting online products and services.

Are there opportunities for career progression within the company?

Yes, there are endless opportunities for career progression within Paddy Power, and employees are encouraged to map their journey to achieve career goals.

Is there a bonus system in place?

Yes, there are annual bonuses and specific bonuses related to events like Cheltenham.

Do Retail Betting Assistants receive paid breaks?

Yes, Paddy Power offers paid rest breaks.

What kind of health benefits are provided?

Benefits include maternity and paternity leave top-up, health insurance at a discount, pension contributions, and access to counseling sessions.

Are there any perks for referring friends to work at Paddy Power?

Yes, there is a "Refer & Earn" scheme in place for referring friends.

Is there an option to watch live sports while at work?

Yes, live sports such as horse racing, football, and rugby are streamed in the shop.

What kind of team-building activities does Paddy Power offer?

Paddy Power hosts competitions with prizes, big Christmas and summer parties, and various lifestyle and retail discounts.

Flutter Entertainment Plc

Entertainment & Media
Industry
10,001+
Employees
2019
Founded Year

Mission & Purpose

Flutter is a global sports betting, gaming and entertainment provider for over 18 million customers worldwide and the parent company of leading global consumer brands such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, TVG, Adjarabet and Sisal. Our vision is to be the global leader in online sports betting and gaming by providing a vibrant and safe sports betting and gaming experience to our customers around the world.