Retail Betting Assistant

Flutter Entertainment Plc

Nov 14

Applications are closed

Job
Full-time
Entry Level
Customer Relations
Sales & Business Development
Dublin

Requirements

Starting From €13.05 per hour
Paddy’s Retail Betting Assistants are the face of the business! We want people who love talking and getting to know our customers. Staying calm under pressure, you must constantly look for ways to improve yourself and the shop. We are forever pushing and exploring new ways to drive the business to adapt to Retail’s ever evolving Online presence! Ideally, we want people who will embrace technology as they will flourish in Paddy Power, combining their ability to promote our online products and services within our shops and still provide an epic customer journey.
We want all our people to always want to achieve more so when we say progression, we mean it! Be Brave… Map your journey to reach your career goals through endless opportunities within our business. Your journey with us is simply what you make of it! Don’t worry if you’ve never worked in the betting industry before, we’ll give you the knowledge… but it’s your attitude that counts! Does this sound like you? If so, keep reading!
We want people who will exceed customer's expectations, building effective relationships with customers, creating a warm and positive environment which they love to be in. This will include serving our customers both in shop and over the telephone, cross selling our retail and online products and services, clearly communicating answers to customer queries and informing customers about our latest promotions.
Step up and guide operations in the absence of the Shop and Deputy Manager
Responsible for all shop operations including opening/closing procedures and cash management procedures
Taking and processing customer bets through our multiple channels available which include but are not limited to our betting terminals, telephone services and in shop transactions
Keeping and maintaining shop presentation standards
Ability to adapt to different situations while still staying completely customer obsessed
Play by the rules by complying with Social Responsibility duties
Are you proactive, eager and focused on results? Do you have the potential to achieve shop goals and targets? Do you have a team player attitude and relish opportunities to show leadership skills? Paddy Power can give you the tools to do all of these things whilst continuously upskilling your knowledge through our Learning Academy.

Responsibilities

Step up and guide operations in the absence of the Shop and Deputy Manager
Responsible for all shop operations including opening/closing procedures and cash management procedures
Taking and processing customer bets through our multiple channels available which include but are not limited to our betting terminals, telephone services and in shop transactions
Keeping and maintaining shop presentation standards
Ability to adapt to different situations while still staying completely customer obsessed
Play by the rules by complying with Social Responsibility duties
Are you proactive, eager and focused on results? Do you have the potential to achieve shop goals and targets? Do you have a team player attitude and relish opportunities to show leadership skills? Paddy Power can give you the tools to do all of these things whilst continuously upskilling your knowledge through our Learning Academy.

FAQs

What is the starting pay for a Retail Betting Assistant?

The starting pay is €13.05 per hour.

Do I need prior experience in the betting industry?

No, prior experience is not required. We will provide the necessary knowledge, but a positive attitude is essential.

What are the main responsibilities of a Retail Betting Assistant?

Responsibilities include serving customers in-store and over the phone, processing bets, managing shop operations, maintaining shop presentation standards, and ensuring compliance with social responsibility duties.

Are there opportunities for career progression?

Yes, Paddy Power encourages career development and offers various opportunities for progression within the business.

What benefits come with the job?

Benefits include industry-leading pay rates, annual bonuses, paid rest breaks, a discount on shares, health insurance, pension contributions, and various employee discounts.

Is overtime paid?

Yes, additional premiums are provided for overtime, Sunday, and Bank Holiday shifts.

What kind of support does Paddy Power offer for health and well-being?

Paddy Power offers health insurance, maternity and paternity leave top-ups, counseling sessions, and 24/7 employee assistance program telephone support.

Are there any team-building activities?

Yes, employees participate in competitions with prizes, as well as Christmas and summer parties.

Can I promote online products and services while working in retail?

Yes, Retail Betting Assistants are encouraged to promote online products and services while delivering an excellent customer journey.

Do I receive rest breaks during my shift?

Yes, paid rest breaks are provided during your shift.

Flutter Entertainment Plc

Entertainment & Media

Industry

10,001+

Employees

2019

Founded Year

Mission & Purpose

Flutter is a global sports betting, gaming and entertainment provider for over 18 million customers worldwide and the parent company of leading global consumer brands such as FanDuel, Sky Betting & Gaming, Paddy Power, PokerStars, Betfair, Sportsbet, Tombola, TVG, Adjarabet and Sisal. Our vision is to be the global leader in online sports betting and gaming by providing a vibrant and safe sports betting and gaming experience to our customers around the world.