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Retail Cashier and Customer Service (20-34 Hours/week)

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IKEA

11d ago

  • Job
    Part-time
    Junior (1-2 years)
  • Hospitality & Retail
  • Baltimore

AI generated summary

  • You need 1 year of sales or customer service experience preferred and a High School Diploma or equivalent for a Retail Cashier and Customer Service position at IKEA.
  • You will provide excellent customer service, ensure accurate checkouts, offer additional services, resolve concerns, and assist with loading/unloading at IKEA.

Requirements

  • 1 year sales or customer service experience preferred
  • High School Diploma or equivalent

Responsibilities

  • Build loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
  • Provides an efficient and accurate checkout experience in various areas of the store
  • Offers additional products and services such as home delivery, credit card, and IKEA Family card
  • Resolves customer concerns independently to meet their unique needs and expectations
  • Provides friendly, safe, and efficient car loading and unloading services

FAQs

What are the main responsibilities of a Retail Cashier and Customer Service representative at IKEA?

The main responsibilities include building and retaining relationships with customers, providing excellent customer service in a retail environment, setting up services, gathering feedback, and ensuring a positive experience for all IKEA visitors.

How many hours per week are required for this position?

This position requires 20-34 hours per week.

What qualities are important for success in this role?

Qualities such as excellent communication skills, a passion for customer service, the ability to listen to customers' needs, and a genuine interest in creating positive interactions are important for success in this role.

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.