You have a passion for customer service, thrive in a collaborative team, and can adapt to a fast-paced retail environment. Training provided.

You will prioritize safety, serve customers efficiently, foster a positive environment, prepare food and drinks, handle deliveries, promote bp offers, and maintain cleanliness.

Hospitality & Retail

United Kingdom

London

Health Insurance

Dental Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Vision Insurance

Fortune 500

The world is changing fast and our industry is changing with it. The energy mix is shifting towards lower carbon sources, driven by technological advances and growing environmental concerns. In bp, we will help drive this transition - and our business will be transformed by it. We are continually looking for talented, committed and ambitious people to help us shape the face of energy for the future.

Energy

Oil & Gas

Reimagining energy for people and our planet

About bp retailWe want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎You can find out more about bp retail&nbsp;&nbsp;hereWhat you get<ul><li>25% discount on in store goods *exclusions apply</li><li>Paid holiday</li><li>Flexible hours</li><li>Access to the Retail Trust (24/ 7 online GP, financial and wellbeing services)</li><li>Discounts with other businesses through Perks at Work</li><li>Family leave</li><li>The opportunity to progress your career</li><li>Competitive pay rates</li><li>Access to the Headspace app, Thrive wellbeing portal and Employee Assistance Programme</li><li>Job security</li><li>Pension scheme</li><li>Share save scheme</li></ul>What we are looking forIndividuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.What you will be responsible for<ul><li>Making sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priority</li><li>Serving customers efficiently, ensuring their needs are met promptly and effectively</li><li>Fostering a positive and inclusive work environment, in line with bp beliefs</li><li>Preparing and serving food and drink items from our Wild Bean Café</li><li>Taking in deliveries, replenishing stock and stock management tasks</li><li>Being proactive with supporting bp’s offers, promotions and bp loyalty scheme</li><li>Carrying out cleaning duties in all aspects of the store, facilities, and forecourt</li></ul>How to applyTo apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the&nbsp;Apply&nbsp;button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.Applicants welcome from 16+

About bp retailWe want to be the first choice for mobility and convenience customers now and in the future. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs.‎You can find out more about bp retail  hereWhat you get25% discount on in store goods *exclusions applyPaid holidayFlexible hoursAccess to the Retail Trust (24/ 7 online GP, financial and wellbeing services)Discounts with other businesses through Perks at WorkFamily leaveThe opportunity to progress your careerCompetitive pay ratesAccess to the Headspace app, Thrive wellbeing portal and Employee Assistance ProgrammeJob securityPension schemeShare save schemeWhat we are looking forIndividuals with a passion for customer service and who are energised by working together as a collaborative team within a fast-paced retail environment. We don’t expect all who apply to have previous retail experience, as you will be provided with online and on the job training to support you to develop the skills and capabilities you will need to perform your role at bp.What you will be responsible forMaking sure that safety of yourself, your colleagues, and the customer, in line with bp policies and procedures, is your top priorityServing customers efficiently, ensuring their needs are met promptly and effectivelyFostering a positive and inclusive work environment, in line with bp beliefsPreparing and serving food and drink items from our Wild Bean CaféTaking in deliveries, replenishing stock and stock management tasksBeing proactive with supporting bp’s offers, promotions and bp loyalty schemeCarrying out cleaning duties in all aspects of the store, facilities, and forecourtHow to applyTo apply for a position at bp, you can log into the applicant portal on bpretailjobs.com and either create an account or log into one you have already created, and then apply for the roles you are interested in through the Apply button at the bottom of each page. All you will need to fill out is your personal details and attach an up-to-date CV and you will be able to submit your application.Applicants welcome from 16+

Retail Customer Service Assistant

Requirements

Responsibilities

Application Process

FAQs

What benefits are offered for retail customer service assistants at bp?

Is previous retail experience required for this role?

How can I apply for a position as a retail customer service assistant at bp?

BP

Mission & Purpose

Benefits

Health Insurance

Dental Insurance

Accidental Death & Dismemberment Insurance

Disability Insurance

Vision Insurance