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Retail Operations - Reliance Brands Limited

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Reliance Retail

1mo ago

  • Job
    Full-time
    Expert Level
  • Customer Relations
  • Mumbai

AI generated summary

  • You need 12+ years in luxury retail, 5+ in management, strong leadership and business acumen, MBA from a top B-School, and excellent communication skills. Fashion retail experience preferred.
  • You will drive sales and profitability, formulate operating plans, standardize practices, manage P&L, mentor store managers, ensure compliance, and optimize staffing across multiple stores.

Requirements

  • Minimum 12 years of experience in premium\luxury segment
  • Ability to manage and develop a positive and productive Store teams
  • Exceptional leadership skills with the ability to drive and motivate performance through effective coaching skills.
  • Demonstrate strong business understanding with flair for fashion retailing
  • Exceptional communicator and good at interpersonal skills
  • MBA from a reputed B-School
  • 5 years of experience in similar role for Business manager /Retail Operations function
  • Preferred Industries Organized Fashion Retailers/Ecommerce companies

Responsibilities

  • To ensure the delivery of operational KPIs and sales & profitability plan across stores.
  • Drive sales and profitability across the chain by developing a store specific music sheet and executing the same through the store team.
  • Formulate retail operating plan with budgetary controls
  • Ensure standardization across stores and brand essence
  • To identify underperforming stores and develop a business plan to address and manage issues effectively
  • Drive various R&R programs for the store design, develop, validate and change
  • Effectively manage and review P&L of all the stores to optimize store profitability and standards
  • To ensure that all stores adhere to compliance requirements in all areas of operational activity, brand standards, company policies and procedures
  • Monitor, review and ensure all KPIs of the store manager are met on on-going basis
  • Optimize hiring of manpower in line with the business plan and stores roll out.
  • Coach store managers to seek and continuously develop knowledge of competitor activity and local market conditions on enhancing store profitability.
  • Mentor store managers/FCs on driving high profitability and standards - with special focus on the non or low performing stores.
  • Facilitate knowledge sharing and a best practices (internal and external) get replicated across stores.
  • Create talent pipeline for managerial roles in stores.

FAQs

What are the main responsibilities of someone in the Retail Operations position at Reliance Brands Limited?

The main responsibilities include delivering operational KPIs, driving sales and profitability across stores, formulating retail operating plans, managing P&L for all stores, ensuring compliance, optimizing manpower, coaching store managers, and facilitating knowledge sharing.

What specific skills are required for this role?

The required skills include inventory management, customer service management, retail operations, strategic planning, data analysis, leadership, problem-solving, and sales.

What level of experience is required for this position?

A minimum of 12 years of experience in the premium/luxury segment is required, along with 5 years in a similar role focused on business management or retail operations.

Is there a preferred educational background for applicants?

Yes, an MBA from a reputed B-School is preferred for this position.

Will I be required to travel to different store locations?

Yes, travel to various store locations may be required to oversee operations and ensure compliance with standards.

What characteristics are important for effective leadership in this role?

Important leadership characteristics include the ability to manage and develop productive teams, exceptional communication skills, strong business understanding, and effective coaching abilities.

How does Reliance Brands Limited measure the success of this role?

Success is measured through the achievement of operational KPIs, sales targets, profitability plans, compliance with standards, and improvements in underperforming stores.

Are there opportunities for professional development within this role?

Yes, there are opportunities for professional development, including coaching store managers, creating a talent pipeline, and facilitating knowledge sharing across stores.

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Reliance Retail

2006

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Reliance Retail is a leading retail company in India, focused on providing a diverse range of products and services across various sectors, including grocery, electronics, apparel, and more. Their ultimate mission is to enhance the shopping experience for customers by offering quality products at competitive prices, while also fostering economic growth and job creation. Reliance Retail aims to serve the evolving needs of consumers through innovative retail formats and technologies, ultimately striving to become the preferred shopping destination for millions of customers across the country.